Community Manager & Digital Content Creator

Responsibilities

• Own daily community management across all channels: responding to comments, managing DMs, engaging with creators/customers, and keeping brand voice consistent.
• Monitor and engage with comments on organic posts and paid ads to support performance and strengthen community trust.
• Identify trending audio, viral formats, niche moments, and cultural trends with potential for Jiffy content opportunities.
• Create digital assets for social-IG stories, graphics, promotional visuals, simple edits, memes, and story-style content that aligns with our brand aesthetic.
• Assist with light posting duties and support the social calendar with content ideas, drafts, and asset development.
• Write short-form copy for captions, social content, and assist with light blog writing or blog updates when needed.
• Track and elevate community insights, FAQs, sentiment shifts, and opportunities for future content.
• Maintain an organized workflow inside Figma, with assets built and delivered cleanly for cross-team use.

• 2–3 years of experience in social media, community management, copywriting, or digital content creation.
• Proficiency in Figma (primary workspace) and Canva for fast-turn social assets.
• Strong copywriting skills-caption writing, short-form blog contributions, and crafting engaging hooks.
• Strong understanding of Tik Tok + Instagram trends, engagement strategies, and best practices.
• Excellent written communication skills with an eye for tone, humor, and brand voice.
• Experience creating social-first graphics, simple editing, or repurposing content for multiple platforms.
• Highly organized, responsive, and comfortable working in a fast-paced digital environment.
• No degree required; professional experience and portfolio of work matter more.

• Experience in ecommerce, crafting, DIY, or creator-oriented brands.
• Basic video editing skills (Cap Cut, Adobe Express, Adobe Premiere, etc.)
• Familiarity with Tik Tok Shop, DTF/UV DTF, or small‑business crafting communities.
• A natural instinct for internet culture, meme timing, and generating content ideas that feel native to the platform.
• Ability to help brainstorm and draft SEO‑friendly blog content when needed.

• Compensation & Growth:
  Competitive salary, equity opportunities, and performance-based bonuses.
• Comprehensive Benefits:
  Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
• Retirement Planning: 401(k)
• Wellness Support:
  Annual wellness benefits to help you stay healthy and balanced.
• Tools for Success:
  Choice of Mac Book or PC laptop, plus equipment for your home office setup.
• Perks & Extras:
  Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
• Professional Development:
  Annual stipend to support your learning and career growth.