Supervisor, Creative Services

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

We are hiring an experienced and dedicated Supervisor, Creative Services.

We are looking for someone who lives in our service area. (Must reside in California.)

This is a remote position; however, must be able to attend onsite meetings, and as needed for business and community purposes.

Under general supervision, the Creative Services Supervisor is responsible for development and maintenance of the website, the organization’s print and digital collateral, member materials and other creative communications in a manner that adheres to brand standards and achieves marketing strategies within established turnaround times, quality and production goals, and regulatory standards. Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment.

Creative Services staff

Continuously improve the health of our community.

We provide healthcare value and advance wellness through community partnerships.

• Plans and assigns work; monitors department workload to ensure mandated turnaround times are met; makes timely and effective adjustments.
• Identifies, monitors and analyzes appropriate metrics, including production, performance and inventory; develops timely and effective corrective action plans based on findings.
• Develops, executes and maintains business and tactical plans to achieve creative strategies.
• Ensures that regulatory requirements are applied to printed materials and digital applications.
• Develop printed and digital assets as needed to support workload as needed.
• Manage brand identity to ensure alignment with brand guidelines; leads or participates in brand management initiatives and committees.
• Identifies, evaluates, and recommends innovative print and digital solutions to improve customer engagement.
• Oversees, monitors, and assigns graphics design function, including digital and print.
• Develops or edits content used for marketing, member and organizational communications.
• Assists with development of strategies that support the organization’s corporate goals and regulatory requirements.
• Develops, implements, and maintains department policies and procedures, makes recommendations for revisions, and communicates changes to appropriate individuals in a timely and effective manner.
• Assists in developing and monitoring department budget.
• Promotes and maintains an environment that supports HPSJ’s strategy, vision, mission and values.
• Hires, supervises, and retains competent staff.

• Other duties as required.

• Strong conceptual skills with a high-level sense of design, layout and typography.
• In-depth knowledge of applying style guides creatively while upholding brand identity.
• In-depth knowledge of graphic design processes.
• In-depth knowledge of social media design standards.
• In-depth knowledge of brand best practices in the market.
• Strong knowledge of best practices for designing effective, engaging, and persuasive content for print and digital communications.
• Strong knowledge of the principles and practices of marketing and sales.
• Strong knowledge and skilled in the use of web analytics software (Google Analytics).
• Basic knowledge of and ability to use software related to website development, including skills and expertise with Word Press, Adobe Creative Suite (including InDesign );
  Video (i.e., After Effects); HTML and Search Engine Optimization.
• Basic analytical skills, including the ability to interpret production reports.
• Decision quality:
  Makes good and timely decisions that keep the organization moving forward.
• Action oriented:
  Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Resourcefulness:
  Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities.
• Directs work:
  Provides direction, delegates and removes obstacles to get…