Technical Writer; Remote

Overview

GovCIO is currently hiring for a Technical Writer & Visual Communications specialist to support the Digital Health Office, translating complex technical concepts into clear, compelling written and visual content. This role blends traditional technical writing with strategic communications, storytelling, and graphic design to support both internal and external audiences.

The ideal candidate is a strong communicator who can partner with engineers, product managers, and leadership to create documentation, presentations, infographics, and other visual assets that improve understanding, adoption, and engagement.

Writes, rewrites, and/or edits technical documents related to the software development lifecycle and supporting artifacts within our Confluence space to communicate clearly and effectively technical specifications and instructions to a wide range of audiences, including developers and product managers. Acquires subject knowledge by interviewing product developers, product managers and technical stakeholders. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.

Conducts quality review of materials.

• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.

• Gathers information through research, statistical reports and interviews with technical staff.

• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.

• Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.

• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

• Develop clear, concise communications for diverse audiences (technical, executive, and non-technical)

• Support internal communications such as:

• Program updates

• Executive briefings

• Change management communications

• Collaborate with stakeholders to shape messaging and narrative structure

• Design and produce visual assets to support written content, including:

• Infographics

• Diagrams and process flows

• Slide decks and executive presentations

• One-pagers and fact sheets

• Ensure visual consistency with brand and accessibility standards

• Use graphics to simplify complex workflows, architectures, and data

• Partner with subject matter experts to gather requirements and validate content

• Apply editorial best practices, including version control and peer review

• Continuously improve documentation based on feedback and user needs

Bachelor’s with 8 years (or commensurate experience)

Required Skills and Experience

• Clearance Required:
  
  Public Trust

• Experience supporting technology, software, or IT programs

• Familiarity with UX writing or content design principles

• Experience in consulting, enterprise, or government environments

• Ability to manage multiple projects with competing deadlines

Preferred Skills and Experience include the following:

• Documentation tools (e.g., Confluence, SharePoint, Markdown, Word)

• Design and presentation tools (e.g., PowerPoint, Adobe Creative Suite, Figma, Canva, Lucidchart, Miro)

• Strong storytelling, layout, and visual hierarchy skills

• Knowledge of accessibility and plain-language standards

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

If you are selected to move forward through…