Accessibility Coordinator – Citadel Theatre

Accessibility Coordinator – Citadel Theatre

Citadel Theatre, one of Canada’s largest and busiest professional, not‑for‑profit theatre companies, is hiring a part‑time Accessibility Coordinator (17 hours per week, one‑year contract). The coordinator reports to the Producer and is responsible for planning, coordinating, and executing all accessible performance initiatives and programming to create inclusive theatre experiences.

Key accountabilities:

• Oversee scheduling, logistics, and delivery of accessible performance offerings such as Relaxed Experiences, ASL‑interpreted performances, Audio Described, Captioned performances, and Touch Tours.
• Collaborate with external service providers and internal departments to ensure strong communication and accessibility service delivery.
• Audit each production scheduled for a Relaxed Experience performance and provide recommendations for adjustments.
• Collaborate with the marketing team to communicate about accessible performances through social media, e‑newsletters, and visual guides.
• Serve as the primary point of contact for patrons and service providers at accessible performances, briefing staff and volunteers.
• Build and maintain relationships with community organizations and accessibility professionals, leading outreach to promote awareness.
• Manage the loan of access materials to artists and local arts organizations.
• Facilitate training for front‑of‑house and production staff on accessibility awareness.
• Identify opportunities to expand and improve accessibility offerings, gather feedback, and evaluate success.
• Ensure alignment with the theatre’s equity, diversity, inclusion, and accessibility (EDIA) goals.

Required qualifications

• High School Diploma or equivalent.
• Minimum two years of experience coordinating accessible performances in a theatre setting or working in accessibility services.
• Strong communication skills with patrons, staff, artists, and service providers.
• Organizational and project‑management skills for managing multiple accessibility services.
• Knowledge of accessible performance approaches and standards within the theatre industry.
• Competency in Microsoft 365 Suite.

Additional requirements

• Passion for live theatre and commitment to advancing accessibility in the arts.
• Dedication to equity, diversity, inclusion, and access (EDIA).
• Exceptional organizational skills and effective communication.
• Creative problem‑solving and inclusive collaboration.
• Ability to work independently and collaboratively.
• Flexible scheduling, including weekends, and willingness to work in‑office 2–4 times per month.
• Flexible with remote work options.
• Prioritization of candidates with lived experience with disability.

Hourly rate: $30. Part‑time, one‑year contract (17 hours/week). Flexible scheduling and remote work options available.