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Digital Communications Assistant

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: NHS
Remote/Work from Home position
Listed on 2026-01-14
Job specializations:
  • Creative Arts/Media
    Digital Media / Production, PR / Communications, Technical Writer, Digital Marketing
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

As a member of the Communications Team, the post holder will undertake a variety of roles related to NHS Wales Shared Services Partnership's (NWSSP) communications channels and work with colleagues from across the organisation.

The post holder will produce and edit content for NWSSP's internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters. The post holder will use their own skills, knowledge and judgement to manage projects.

The post holder will ensure that all NWSSP visual communications are in line with NWSSP branding guidelines, ensure that W3C web standards are met throughout the website, comply with Welsh Language Standards and be mindful of information governance issues.

The post holder will also monitor and develop NWSSP's social media channels and presence.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Monitor and update NWSSP's social media channels, capturing news from across NWSSP divisions and developing ideas for content and social media campaigns.

Compile, write and edit content for the organisation's internet and intranet pages, using own judgement to ensure that they provide clear, relevant and accurate information for both staff and customers; manage and amend webpage hierarchy where necessary.

Manage the production of brochures, reports, newsletters, leaflets, posters and other corporate documents for NWSSP. Use own skills and judgement to write and edit copy, ensuring documents are appropriate for purpose and audience.

Deliver communications training to less experienced employees at NWSSP, ensuring that any resources used are appropriate and up to date.

Work with the Communications Manager and the Digital Communications Manager to produce video and photographic material to promote services and their work.

Provide communications support at events, either alone or with Communications Team colleagues.

Ensure sensitive information is handled correctly and not distributed to inappropriate audiences; ensure that public-facing content is suitable for publishing using own judgement and knowledge of work across the organisation.

Please review the full Job Description for further information.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit (Use the "Apply for this Job" box below)./

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and information governance standards.

The post holder will use their own skills, knowledge and judgement to manage projects. You will be a team player who will collaborate with different divisions in NWSSP. This is an exciting opportunity to join a well-established team, offering excellent development opportunities as well as the following benefits:
The successful candidate will be a good communicator with a flair for design, including digital. Experienced in using Adobe design packages, you will contribute to our internal communications channels and websites using design software and content management systems. You will produce and edit content for NWSSPs internet and intranet pages, as well as designing and producing a variety of documents such as brochures, reports, newsletters, leaflets and posters within our branding guidelines meeting accessibility, Welsh language and…

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