Family Preservation Case Manager

Overview

The Family Preservation Services Case Manager provides for the safety, stability and well-being of children and families by delivering and coordinating culturally competent case management services that are responsive to the unique needs of the family.

• Provide for the safety, stability and well-being of children and families during the referral period.
• Deliver culturally competent, strengths-based case management services to children and families consistent with the evidence-based practice models.
• Make decisions based on guidelines provided by the supervisor, family preservation standard procedures and policies, evidence-based practice model and DCCCA organizational policies.
• Meet DCF timelines to connect with the family within 24 hours of referral; facilitate an initial family meeting within 48 hours of referral; complete assessment-based case plan within 20 days of referral; and case closure within 3–6 months of referral.
• Engage and work in partnership with families to complete assessments and develop case plan goals and objectives.
• Meet with the family in the home weekly, monitoring progress toward case plan goals; meet monthly with each child individually to assess child safety.
• Assess each child s safety with every family contact and report all suspected child abuse/neglect. Monitor family progress and service provision using assessment tools, and update the family case plan based on those assessments.
• Provide weekly home-based family skills training which may include nutrition, hygiene, household and time management, home and child safety, basic parenting, transportation, problem solving and communication to support a safe, nurturing environment for children in their care.
• Work closely with the Family Support Worker to provide services for the family and make decisions about child well-being.
• Prioritize identified problems, establish goals and objectives, utilize available resources, and reach decisions appropriate to the family.
• Complete and analyze initial and ongoing family assessments related to safety, stability and well-being (mental health, substance abuse, education, emotional, social and physical well-being, parenting and parent-child relationships).
• Use assessments to develop the case plan in partnership with the Family Support Worker/Family Mentor, child(ren) and family; make community referrals as necessary.
• Complete and submit timely court reports; appear and testify in court as required.
• Collect drug screens as necessary.
• Document case information, including court reports, emails and activities weekly.
• Respond promptly to family crisis situations, document incidents, and be available 24/7 to clients.
• Job may require the employee to regularly drive to various DCCCA locations and other business locations throughout the day or night as required.
• Promotes and practices teamwork in all activities; fosters and maintains professional relationships with families, community partners and peers.
• Participates in professional development that is relevant.

• Bachelor s degree in human services is required.
• Prior work in behavioral health or children/family services is required; personal experience with addictions treatment is preferred.
• Must possess strong verbal and written communication skills.
• Demonstrates flexibility and adaptability; able to shift styles to fit the needs of a wide range of cultures, people, and organizations.
• Solid commitment to the principles of support and advocacy for foster and adoptive families.
• Must possess a valid state Driver s License, in-force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization s insurability standard as defined by policy. Availability of reliable transportation is required for this position.

• Requires Overall Computer Knowledge And Proficiency With The Following
  • Computerized database programs
  • Spreadsheet programs
  • Word processing programs
• Proficiency in operating office equipment such as:
• Computerized e-mail systems
• Calculators, copiers, fax machines
• Telephones and voicemail systems
• Effective listening, oral, and written communication skills, including face-to-face, on-site, in-person discussions. Exercise appropriate use of positive language.
• Regular and predictable on-site attendance.
• Proficiency with computers and the Microsoft suite (Word, Outlook, Excel, PowerPoint).