×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
Data Analyst

Remote Call Center Analytics & Quality Analyst

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Cengage Group
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Business
    Data Analyst
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading educational technology provider is seeking a Call Center Operations Analyst in Chicago, IL. This role involves monitoring and analyzing customer support performance metrics and collaborating closely with service leadership to enhance customer experience. The ideal candidate will possess analytical skills, a proactive improvement mindset, and a strong customer-centric approach. This is an opportunity to influence operational excellence and drive results for a thriving business.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary
Advanced Search