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Sr Consultant Process Design; Remote or MA

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: The Hanover Insurance Group
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Business
    Business Analyst, Business Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Sr Consultant Process Design (Remote or MA based)

Overview

Employer Industry: Insurance

Why consider this job opportunity
  • Opportunity for career advancement and growth within the organization
  • Comprehensive benefits package including medical, dental, vision, life, and disability insurance
  • 401K with a company match and tuition reimbursement
  • Flexible work arrangements with a hybrid work model
  • Supportive company culture focused on sustainability and inclusivity
  • Chance to make a positive impact on operational performance and claims experience
Responsibilities
  • Build and maintain collaborative relationships with business and technology partners
  • Analyze information relevant to roles, processes, and systems to design efficient target states
  • Lead implementation of solutions and manage organizational change through stabilization
  • Execute control plans and monitor performance post-implementation
  • Organize and maintain the organization’s process knowledge library in collaboration with other areas
Qualifications
  • Bachelor’s degree in business, operations, mathematics, finance, engineering, or relevant discipline
  • 3-5 years of business analysis, process improvement, management consulting, change management, or related experience
  • Industry-recognized process improvement certification (or equivalent work experience)
  • Project management (traditional or agile) or business analysis certification
  • Strong analytical, problem-solving, communication, and organizational skills
Preferred Qualifications
  • Prior experience in P&C and Fortune 500 companies
  • Demonstrated experience with change management and operational performance improvement

#Insurance #Career Opportunity #Hybrid Work #Employee Benefits #Process Improvement

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