VP of Sales

Overview

Remote Work-at-Home. MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industries. Our contact centers combine on-site and remote agents to enhance customer journeys, drive scalability, and reduce costs. We are seeking a visionary and results-oriented VP of Sales to lead our sales organization, develop strategic plans, build high-performing teams, and cultivate strong client relationships to achieve ambitious revenue targets.

As VP of Sales, you will shape the company’s future, expand market share, and position MCI as a leader in a dynamic industry.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Strategic Leadership:
  Develop and implement a comprehensive sales strategy aligned with the company’s long-term goals and vision.
• Team Management & Development:
  Build, lead, and mentor a high-performing sales team, fostering accountability, innovation, and excellence.
• Revenue Growth & Market Expansion:
  Identify new market opportunities, optimize the sales pipeline, and drive top-line revenue growth across multiple verticals.
• Client Relationship Management:
  Cultivate and maintain relationships with key clients and stakeholders, including C-suite executives, for long-term partnerships.
• Sales Process Optimization:
  Evaluate and refine sales processes to improve efficiency, scalability, and conversion rates.
• Market Intelligence:
  Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge.
• Cross-Functional Collaboration:
  
  Partner with marketing, operations, product, and finance teams to align sales initiatives with company-wide objectives.
• Performance Metrics & Accountability:
  Establish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement.
• Budget Oversight:
  Manage sales budgets and allocate resources to maximize ROI and operational effectiveness.
• Executive Representation:
  Represent the sales organization at high-level meetings, conferences, and industry events to enhance brand visibility and influence.

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred
• 10+ years of progressive sales experience, with 5+ years in a senior leadership role
• Proven success in achieving and exceeding revenue targets in high-growth, competitive environments
• Experience managing large, geographically dispersed sales teams
• Expertise in selling complex, consultative solutions to enterprise clients
• Exceptional leadership, motivational, and strategic planning skills
• Strong communication, negotiation, and relationship-building abilities
• Proficiency in CRM systems and sales analytics tools
• Deep understanding of market dynamics and customer needs
• Willingness to travel extensively for client engagement and team leadership
• Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement

• All MCI locations:
  Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position:
  Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

At MCI, compensation and benefits packages are competitive and designed to grow with you. Starting compensation is based on experience, with a variety of benefits and incentives to support and reward team members.

• Paid Time Off (PTO) and paid holidays
• Incentives & Rewards, including cash bonuses and additional prizes
• Health Benefits (medical, dental, vision) after eligibility periods
• Retirement Savings options
• Disability and Life Insurance
• Career Growth and internal promotion opportunities
• Paid Training and a collaborative, engaging work environment
• Casual Dress Code

About MCI: MCI is a growing technology-enabled services company with a broad portfolio of offerings including CX, BPO, and DX solutions. We are committed to a diverse and inclusive workplace. We do not tolerate discrimination or harassment and provide reasonable accommodations as required by law. This description is not a contract and may be revised at any time.

About the company:

MCI