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Research & Resolution Consultant

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: MassMutual
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Business
    Financial Analyst
  • Finance & Banking
    Financial Analyst
Salary/Wage Range or Industry Benchmark: 110300 USD Yearly USD 110300.00 YEAR
Job Description & How to Apply Below

Employer Industry: Financial Services

Why consider this job opportunity:

  • Salary up to $110,300
  • Incentive and bonus opportunities included in the compensation package
  • Access to networking opportunities with diverse Business Resource Groups
  • Support for career growth with regular one-on-one meetings and learning resources
  • Work in a collaborative and inclusive environment that values ethics and integrity
  • Hybrid work schedule with flexibility for remote work within specified distance
What to Expect

Job Responsibilities
  • Conduct research and analysis to support business operations and present findings to management
  • Develop solutions through root-cause analysis of complex issues related to Broker/Dealer business
  • Identify opportunities for workflow enhancements and determine best practices
  • Make decisions while weighing business risks and customer service, documenting justification for exceptions
  • Collaborate with legal and compliance teams to process legal orders and customer complaints
What is Required
  • High School Diploma or equivalent
  • 3+ years of experience with MMLIS or 5+ years in financial services
  • Series 7 & 24 licenses required at the time of application
  • 1+ year of experience with Microsoft Office Suite
  • Candidates must reside within 50 miles of the employer's office and work a hybrid schedule
How to Stand Out
  • Bachelor’s Degree
  • 7+ years of experience in the financial services industry
  • Highly collaborative team player with exceptional attention to detail

#Financial Services #Career Opportunity #Hybrid Work #Diversity And Inclusion  #Competitive Pay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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