Groups & Relief Consultant; Remote

Groups & Incentives Relief Consultant (Remote)

Luxury Safari Operator - Johannesburg, South Africa

A leading luxury safari operator is seeking an experienced Groups & Incentives Relief Consultant to support the Groups team by managing consultant workloads during absences and peak periods. The role includes handling re-quotes, proposals, operations, booking administration, chasing provisional bookings, supporting small group journeys, and assisting with supplier procurement. Occasional travel with groups may be required.

Requirements:

-3–5 years inbound tour consulting experience

-Strong knowledge of Southern & East Africa destinations

-Excellent organisational and administrative skills

-High attention to detail and problem-solving ability

-Proficiency in Tourplan, Wetu, and Microsoft Office

In-depth knowledge of the tourism industry, including:

-Travel industry distribution channels & Current trends

-Destination management

-Customer expectations

Strong understanding of:
Terms and conditions, Target markets

-Product knowledge (including third-party and in-house destinations)

-Commercial decision-making and business strategy

Ideal for a proactive, service-driven professional who thrives in a dynamic luxury travel environment.