More jobs:
AI-Driven Workforce Planner; Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-03-13
Boise, Ada County, Idaho, 83708, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-03-13
Job specializations:
-
Business
Business Development, Business Analyst
Job Description & How to Apply Below
A global services firm is looking for a Workforce Management Analyst to enhance service delivery through effective workforce planning and forecasting. The ideal candidate will have at least 3 years' experience in a contact center and be skilled in AI-driven management tools. Responsibilities include developing volume forecasts, optimizing scheduling, and utilizing data analytics to improve operational efficiency. A full-time remote position with a competitive salary range of $70,000–$71,000.
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