Sr. Strategic Relationship Manager

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.

The Senior Strategic Relationship Manager will be responsible for developing sales strategy to sell in and execute initiatives for Blackhawk’s Online Retail Distribution Partners that will result in revenue and profitability growth as well as deeper relationships. The successful candidate should be a team player who can work closely with Business Development, Distribution Sales, Product Management, Marketing, Operations, IT and Legal.

This person will need to be an excellent negotiator and able to enroll Blackhawk’s Partners into the many new and exciting opportunities being offered and lead efforts to expand Online Retail Distribution with a focus on alternative payment acceptance.

The successful candidate will be a self-starter who is a hands-on, results-oriented leader. Most importantly, this individual will have an unbridled enthusiasm for the challenges and rewards of building and growing new business.

• Work with digital distribution partners in developing and executing strategy, objectives and project plans to enable the partners to maximize growth and revenue opportunities
• Present and close new programs into these accounts at Senior / C-Levels
• Work cross-functionally within Blackhawk to cross-sell and launch new programs
• Develop, present, close and execute revenue expansion opportunities on an ongoing basis
• Develop and refine sales strategies to support the company’s evolving initiatives in alternative payments
• Ability to lead cross-functional teams (internally and externally) to execute sales strategies
• Ensure that the company is maintaining a highly responsive customer approach that delivers extraordinary service and quality

Knowledge and Skills Required

• +8 years strategic sales experience preferrably in payments industry but not required
• Proven ability to sell-in complex initiatives using excellent solution and consultative sales skills
• Ability to apply creative thinking to the sales process
• Ability to understand and manage details of programs and explain key elements to partners and internal teams
• Proven ability to think strategically, formulate action plans and sell them through to management
• Proven ability to present to C-level executives
• Ability to build trust with partners and close deals
• Ability to learn and communicate complex and intangible product concepts that are still in development
• Excellent interpersonal skills, time management, and multi-tasking abilities
• Ability to prioritize and manage numerous projects on tight deadlines with limited direction.
• High degree of initiative and keen sense of urgency

Experience and qualifications

• Bachelor’s degree required
• Experience in sales with 3-5 years proven success in Online retail /payments industry
• Experience working for Fortune 1000 or marketing services company/agency targeting Fortune 1000 companies
• Cross boarder payments experience preferred, but not required

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

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