Receptionist, Business

Receptionist page is loaded## Receptionist remote type:
On-Site locations:
Fairfield, IAtime type:
Full time posted on:
Posted Yesterday job requisition :
R-2025-68#
** Job Summary**#
** Key Deliverables and Responsibilities
** At Cambridge, we are committed to helping advisors build thriving businesses and deliver meaningful outcomes to their clients. You’ll join a culture rooted in kindness, collaboration, and continual growth—where your work directly contributes to the success of independent financial professionals nationwide. Cambridge is more than a financial solutions firm. It’s a place where your career and passion intersect. Realize your potential, make a positive impact, and discover your Something Wonderful!

The Receptionist, works under the direction of Reception Leadership and serves as both the face and voice of the company. This role delivers exceptional customer service while supporting a variety of administrative tasks within the Reception Department. The Receptionist ensures that all internal and external guests receive a professional, welcoming, and consistent experience that reflects the company’s values.
** Essential

Duties & Responsibilities
*** Provide outstanding customer service by professionally and courteously managing all inbound inquiries—including phone calls, voicemail, emails, and in‐person requests.
* Offer general company information and serve as a liaison for associates, customers, and external stakeholders.
* Ensure all customers, vendors, and employees experience a professional and courteous interaction as the company’s first point of contact.
* Prepare and maintain the reception work environment, including turning on lights, light cleaning, seasonal or holiday decorating, and other tasks that support a positive departmental environment.
* Assist with the creation and maintenance of recruitment manuals and company mailings.
* Coordinate staff birthday functions: sending reminders to representatives, circulating birthday cards for signatures, and preparing cards for financial professionals for leadership personalization.
* Maintain and continue expanding working knowledge of company operations and product lines to effectively address and route inbound customer service inquiries.
** Service Level Standards
** Cambridge is committed to delivering the highest levels of service in the industry. All associates are expected to understand and meet the service standards defined for their roles, and to participate in ongoing efforts to evaluate, improve, and report on service performance. Meeting these standards is an integral component of overall job performance.#
** What We Are Looking For
*** Strong interpersonal and customer service skills, with the ability to communicate professionally and courteously.
* Clear and effective written and verbal communication.
* Strong organizational and time‐management skills with the ability to handle multiple priorities.
* Proficiency with email, internet applications, and other software systems
* Typing speed of 30–40 words per minute.
* Ability to apply common‐sense understanding to carry out instructions provided in written, oral, or diagram form.
* Ability to self‐motivate and work independently.

Hourly Rate: $18.93
-21.28

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.
* Premium benefit package including medical, vision, dental, life and long-term disability insurance
* Vacation/sick time
* 401K retirement plan with company matching program
* Eleven paid holidays

You can find more details about our comprehensive benefits package
** Company Overview:
** At Cambridge, our purpose is simple: to make a difference in the lives of our financial advisors, their clients, and our associates. Founded in 1981, we have 45 years of experience supporting independent financial advisors with industry-leading tools, compliance, and transition services. Guided by our core values—integrity, commitment, flexibility, and kindness—we put financial advisors first in every decision we make.

Cambridge is an internally controlled, growth-focused independent broker-dealer, ranked among the largest and fastest-growing firms in the industry. With home offices in Fairfield, Iowa, and Phoenix, Arizona, and a nationwide reach, our 900 associates maintain a 4:1 advisor-to-associate ratio to ensure personalized service.

Our community of over 4,000 producing financial advisors includes diverse business models—RIA, corporate RIA, hybrid, fee-only, and brokerage—and offers a broad selection of investment solutions with no proprietary products.

For further information about Cambridge, please visit
#J-18808-Ljbffr