Sponsorships Hospitality Coordinator

This position is National Remote. You'll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

• Hospitality & Ticket Asset Management:
  • Maintain centralized inventory of sports, entertainment, and event tickets, suites, and hospitality packages across the enterprise at a national and local level.
  • Partner with Events and Growth Operations teams to create an accurate calendar of events.
  • Execute ticket fulfillment via Concierge Live or similar system - including event setup, guest requests, approvals, transfers, and communications.
    Ensure all ticket allocations include business purpose, guest name, and compliance details prior to release.
  • Collaborate with internal teams (Sales, Marketing, Events, etc.) to align ticket usage with strategic priorities.
  • Reconcile post-event ticket usage and maintain accurate reporting for Finance, Legal, and Compliance.
• Guest Experience Support:
  • Coordinate guest communications and logistics (invitations, confirmations, parking, credentials, hospitality access).
  • Support on-site execution for key sponsorship activations and client engagements.
  • Partner with brand, event, and venue teams to ensure seamless guest experiences.
  • Monitor  inbox and coordinate responses with respective sponsorship team lead.
• System Administration & Reporting:
  • Serve as primary administrator for Concierge Live or equivalent system.
  • Maintain database accuracy, manage user access, and assist with dashboard reporting.
  • Generate reports summarizing utilization rates, guest demographics, and budget spend.
  • Identify and implement workflow improvements using technology.
  • Manage ticket transfers and troubleshooting.
  • Monitor  inbox and coordinate responses with respective sponsorship team lead.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma/GED
• Must be 18 years of age OR older
• Must have a valid drivers license with proof of insurance
• 2+ years of experience in sports sponsor ships or corporate hospitality
• Organizational skills and attention to detail; ability to manage multiple events simultaneously.
• Communication and interpersonal skills; comfortable interfacing with executives and clients.
• Proficiency in Microsoft Excel, PowerPoint, and basic data reporting.
• Experience with ticket/hospitality management systems (e.g., Concierge Live, Ticket Manager, Archtics, Ticketmaster, Seat Geek, etc.).
• Ability to work weekends and travel up to 10%
• Provide a portfolio of experience that includes:
  • Examples of experience with multiple projects / deliverables managed concurrently and how they prioritized their time
  • Examples of when they took initiative to create a better process or solution for an organizational challenge
• Flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

• Familiarity with corporate…