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Operations Analyst - Remote
Remote / Online - Candidates ideally in
Port Elizabeth, 6000, South Africa
Listed on 2026-03-13
Port Elizabeth, 6000, South Africa
Listing for:
Mukuru
Remote/Work from Home
position Listed on 2026-03-13
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
A leading financial services provider is seeking a Real Time Analyst who will be pivotal in monitoring live performance within the Contact Centre. This individual will engage in real-time decision-making, aiming to enhance service levels, efficiency, and customer satisfaction. Ideal candidates will have 1-2 years of contact centre experience, possess a strong analytical mindset, and demonstrate advanced proficiency in workforce management tools.
The role offers a dynamic work environment focused on operational excellence.
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