Market Service Manager

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Market Service Manager today with Work from Home.

Work from Home offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits ()

Note:
Eligibility for benefits may vary by location.

Come join our team as a Market Service Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

The Market Service Manager leads team members who maintain and repair major infrastructure systems in acute care hospital buildings, as well as free-standing emergency departments, in a given service market. The service manager is primarily responsible for scheduling the preventive maintenance and repair activities, as well as managing efficiency and work quality of field technicians. Second, the service manager will be responsible for all parts, tools, and fleet management in the assigned market.

Additionally, ensure payroll is submitted in a timely manner, and extensive financial and accounting records are kept for purchases and services. The Market Service Manager communicates directly with customers, vendors and suppliers to ensure accurate communication of work status and require

• Create annual schedule of preventive maintenance activities for shared services, utilizing technology platforms provided by HCA Healthcare to communicate those schedules to the hospital facility management teams (customer)

• Communicates with the hospitals staff before, during, and after scheduled service to ensure awareness of appointment, and overall satisfaction, as well as follow up on the status of remaining work to be done

• Reviews all work orders, invoices, and time reports for accuracy

• Maintains communication with the Market DFM concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment purchased and installed.

• Conducts group and one‑on‑one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings

• Responsible for field technicians’ annual performance reviews and for setting improvement goals per company requirements

• Reviews technicians’ work to ensure quality meets established standards, techniques…