Branch Office Administrator

Job Overview

Position

Schedule:

Full‑Time

Branch Address: 815 Hogan Ln Suite 7, Conway, AR

This posting is expected to remain open for 30 days, from 09‑Feb‑2026, but may close early due to volume of applicants.

As a Branch Office Administrator, you will be a vital part of our team, providing seamless support to our clients and ensuring a positive client experience. You will work closely with financial advisors to manage client accounts, facilitate communication, and help the team achieve its business goals.

We provide:

• Comprehensive 6‑month training, including mentorship by an experienced peer
• A wide support network from your branch to the regional and home offices
• Independent work with a team of thousands backing you every step of the way

• Deliver exceptional personalized service so clients feel understood and informed
• Play an active role in the annual business planning process to assist in strategy development for the upcoming year
• Listen for life events that may indicate a need for additional services
• Drive marketing activities, including planning and executing events

• Culture of continuous improvement and professional development
• Inclusive environment that values diverse viewpoints
• Recognition through a rewards program that supports long‑term career and financial well‑being
• Full‑time employees receive comprehensive benefits (medical, prescription drug, dental, vision, voluntary benefits, disability, life, AD&D, 401(k), HSA, FSA, paid holidays, vacation, sick time, personal days, volunteer benefit, eligibility for bonuses and profit sharing, Employee Assistance Program)

• Competitive human‑centered approach with bonus opportunities based on branch and firm profitability and individual performance
• Hiring minimum: $21.38
  Hiring maximum: $23.14
• Opportunities for merit‑based salary increases as you progress in the BOA role

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service: Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; resolve issues and maintain strong relationships.
• Account Management: Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions and keep accurate records.
• Administrative & Operational Support: Work independently; schedule appointments, prepare meeting materials, manage correspondence, support marketing initiatives, streamline processes, and execute on the branch business plan.
• Technology: Strong computer literacy; willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office, and firm‑provided software.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.