Branch Office Administrator

There's power in partnership.

You’re the kind of person who loves solving problems and building relationships - and that’s exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you’ll be the first voice clients hear and the trusted resource they rely on. We’ll give you the tools, training, and support to make a meaningful impact every day – on your clients, your team, and your future.

Position

Schedule:

Full‑Time

Branch Address: 500 Ala Moana Blvd Ste 3a, Honolulu, HI

This job posting is anticipated to remain open for 30 days, from 19‑Feb‑2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• You’ll often work independently but will have a team of thousands backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in clients’ lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone’s different viewpoints are valued and help to achieve results
• We recognize individual efforts through a rewards program that promotes a long‑term career, your financial security and your and your family’s well‑being
• Full‑time Associates receive the following benefits:
  • Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), basic life, and AD&D coverage (no cost to associates); short‑ and long‑term disability, basic life, and AD&D coverage also provided at no cost
  • 401(k) retirement plan, health savings account and flexible spending account
  • Ten paid holidays and 15 days of vacation for new associates beginning on January 1 of each year, plus sick time, personal days, and a paid day for volunteerism
  • Bonuses and profit‑sharing;
    Employee Assistance Program
  • Detailed information available on our benefits page

• Edward Jones believes in a human‑centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities
• We share success through discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability and individual performance
• Hiring Minimum: $26.10
• Hiring Maximum: $31.58
• There is also an opportunity for merit‑based salary increases as you progress in the BOA role

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; respond to inquiries, resolve issues, and ensure an exceptional experience; develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management:
  Learn and understand the financial services industry; handle account opening, account transfers and other requests; process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Work independently at the direction of the financial advisor; schedule appointments, prepare materials for client meetings, manage correspondence, and support marketing initiatives; streamline processes, update SOPs, and execute the branch business…