Analyst; FTC

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services.

Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

As we move through a significant ERP transformation, we are looking for a Change Analyst to help turn strategy into structured, measurable, colleague‑centred action. Sitting within HR and reporting to the HR Change Manager, this role will play a key part in planning and organising meaningful change activity, tracking the measures that matter and identifying where further action is needed to drive adoption.

This is about making change land well, not just go live, and ensuring our teams feel supported, informed and genuinely ready to transition into new systems, processes and ways of working.

This is a 2‑year fixed‑term contract position. While this is a full‑time role, we are open to considering part‑time applications.

• Discretionary annual bonus up to 20%
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in partnership with Tusker – eligible colleagues can lease a brand‑new or pre‑loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

• Support development and implementation of a comprehensive change management strategy in collaboration with screwfix change colleagues, the Systems Implementation partner, Programme Lead and third‑party Change Partner.
• Plan and organise relevant change activity that supports the wider change plan.
• Track relevant measures that will need to be monitored as part of the change plan and benefits; ensure we have a strong plan in place to track and use data for action.
• Collaborate with the Business Reference Group to assess the impact of proposed changes on colleagues, culture and business operations.
• Work with the Programme Communications Lead to support communication plans and materials that convey the purpose, scope and benefits of change initiatives to employees at all levels.
• Play an active role in readiness, change and training activities that ensure screwfix employees are well‑placed to adopt changes, including planning sessions and ensuring the right people attend.
• Work closely with the systems integrator and Change 3rd party to identify potential risks and obstacles, and support strategies to address them proactively.
• Monitor and evaluate the progress of change initiatives, gather feedback from stakeholders and adjust strategies as needed to ensure successful outcomes.
• Collaborate with the L&D Programme and change team training lead to design sessions and workshops that equip employees with the skills needed to adapt to change and new processes.

• Some experience in related roles, experience of working on supporting projects within Retail or other industries is advantageous.
• Some experience or understanding of change‑management methodologies is advantageous but not essential.
• Solid communication and people skills, with the ability to engage and influence stakeholders effectively.
• Ability to work alongside cross‑functional teams and support multiple projects simultaneously.
• Analytical mindset with the ability to assess complex situations, identify key issues and develop practical solutions.
• Solid organisational skills, able to plan and organise activity to support the change work streams.
• Commitment to upholding ethical standards and promoting diversity, equity, and inclusion in the workplace.

• W…