Account Specialist - HVAC Programs

Account Specialist – HVAC Programs

Location:

Columbia, MD (Hybrid – Home Office with Occasional Local Travel)

This hybrid position requires in‑office presence 1–2 days per week, access to reliable transportation for local travel, and quarterly client site travel.

Are you ready to make a difference?

ICF is currently seeking an Account Specialist to support our energy efficiency program implementation in Maryland. The successful candidate will manage a pipeline of new and existing customers and trade allies to ensure our programs meet participation goals and will support the internal operations of the programs.

• Develop and maintain relationships and partnerships with major local, national, and regional distributors, suppliers, and manufacturers to support their participation in the programs
• Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
• Maintain strong ongoing communications with participants and other stakeholders to assess their needs and receive feedback on their experience with the program
• Prepare and present targeted presentations and promote program awareness at trade shows, trade organization events, supply house counter days, ride‑alongs, and other venues
• Represent the program at trade shows and other events
• Manage distributor‑allocated budgets and engage in proactive conversations about budget availability
• Provide clear guidance to distributors and their contractors on program requirements
• Prepare ongoing status reports documenting performance and activities toward program goals, participation, and pipeline management
• Review and analyze QA/QC data reported to the client
• Support internal operations and management of the programs, including reporting, application review, forecasting, marketing development, and client support

• Bachelor's degree in Energy, Business Administration, Communications, Environmental Studies, or related field (a year of experience can substitute one year of education)
• 2+ years of experience in successful energy efficiency opportunities, with specific expertise in HVAC contractors, distributors, or retail customers highly preferred
• Proficiency with MS Office applications (Word, Outlook, Excel)
• 2+ years of experience developing and/or implementing data collection, tracking, and reporting processes (e.g., CRM)
• Valid driver’s license and ability to pass a Motor Vehicle Records (MVR) check

• Strong success in an outside sales role and/or business development
• Strong follow‑up and ability to close sales
• Energy efficiency background with solid knowledge of building mechanical systems or commercial lighting
• Economic analysis and familiarity with DSM program planning and evaluation
• Utility experience and understanding of DSM program implementation

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email c and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in Benefits Coverage Act.