Branch Office Administrator

Job Overview

Position

Schedule:

Full‑Time

Branch Address: 516 8th St East, Thief River Falls, MN

This posting will remain open for 30 days, from 25-Feb‑2026, unless it closes earlier due to high application volume.

As a Branch Office Administrator, you’ll be a vital part of the team, providing seamless support to clients, assisting financial advisors with daily tasks, and ensuring a positive client experience. This role offers growth in a dynamic, rewarding environment.

• Comprehensive 6‑month training, including a peer mentor.
• A wide support network from the branch office to the regional and home offices.
• Independence backed by a team of thousands.

• Deliver exceptional personalized service so clients feel understood and informed.
• Take an active role in the annual business planning process to develop strategies for the upcoming year.
• Listen for clients’ life events that may indicate a need for additional services.
• Drive marketing activities such as planning and executing events.

• A culture of continuous improvement and professional development.
• An inclusive environment where everyone’s viewpoints are valued.
• A rewards program recognizing individual efforts, promoting long‑term career and financial security.
• Full‑time benefits including medical, dental, vision, voluntary coverage, disability, life, AD&D, 401(k), health savings account, flexible spending account, paid holidays, vacation, sick time, personal days, volunteer days, bonuses, profit sharing, and Employee Assistance Program.

Edward Jones follows a human‑centered approach with discretionary and variable compensation linked to branch and firm profitability, and individual performance.

Hiring Minimum: $21.38

Hiring Maximum: $23.14

Opportunities for merit‑based salary increases exist as you progress.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service: Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; resolve issues; maintain strong relationships with clients, referral sources, and internal support team.
• Account Management: Learn and understand the financial services industry; handle account openings, transfers, and requests; process transactions and prepare documentation.
• Administrative & Operational Support: Work independently; schedule appointments; prepare client meeting materials; manage correspondence; support marketing initiatives; update SOPs and execute branch business plans.
• Technology: Strong computer literacy; willingness to learn new tools such as Money Guide, Salesforce, Microsoft Office, and firm‑provided software.

Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We prioritize people, foster an innovative, flexible, and inclusive organization, and emphasize belonging, performance excellence, and community improvement.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.