Branch Office Administrator

Job Overview

Position:
Full-Time

Branch Address: 4900 Main St Suite 320, Kansas City, MO

This job posting remains open for 30 days from 04-Mar-2026. The posting may close early due to high volume of applicants.

As a Branch Office Administrator, you will provide seamless support to our clients, supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer mentor
• A wide support network that extends from your branch office to your region to the home office
• You will often work independently but will have a team of thousands backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in the clients' lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results
• Recognition through a rewards program that promotes long‑term career, financial security, and well‑being of you and your family
• Full‑time associates receive a comprehensive compensation and benefits package including medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, basic AD&D coverage (at no cost), 401(k), health savings account, flexible spending account, 10 paid holidays, 15 days vacation, sick time, personal days, paid volunteer day, bonuses, profit sharing, Employee Assistance Program – for more information, visit our benefits page

• Edward Jones offers a human‑centered approach to compensation and discretionary variable programs based on branch and firm profitability as well as individual performance
• Hiring minimum: $23.85
• Hiring maximum: $25.82
• Opportunity for merit‑based salary increases as you progress in the BOA role

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management:
  Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically executing on the branch business plan.
• Technology:
  Strong computer literacy with willingness to learn new technology and programs such as Money Guide, Salesforce, Microsoft Office products and other firm‑provided software.

Edward Jones is a Fortune 500 company that values its people first. With over 9 million clients and 20 000 financial advisors across the U.S. and Canada, we are privately owned and focused on our clients rather than shareholder returns.

Our purpose is to partner for positive impact, improving the lives of our clients, colleagues, and society. We are an innovative, flexible and inclusive organization that attracts, develops, and inspires performance excellence.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.