Commercial Account Executive

At Trackforce, we are transforming how physical security operations are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs - all while staying focused on safety and protection.

We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.

Core Responsibilities:

* Manage the full sales cycle from prospecting to closing deals, with shorter sales cycles (typically 30-90 days).

* Proactively generate leads through various channels (cold calling, emailing, inbound, outbound).

* Build and manage a pipeline of new logo (land) and existing business (expand) commercial accounts.

* Upselling and expanding an existing client base for the commercial market by managing and developing strong working relationships with a portfolio of customers, while negotiating and renewing contracts with relevant stakeholders.

* Deliver tailored product presentations and present solutions that align with the specific needs of small to medium businesses.

* Collaborate with marketing to leverage campaigns and resources that target commercial prospects.

* Serve as a trusted advisor for clients, helping them maximize the value of the software.

* Provide accurate forecasting and pipeline management using CRM tools (e.g., Salesforce).

* Work cross-functionally with your counterparts in Customer Success and Professional Services.

Qualifications:

* Must-have:
Approximately 3+ years of experience in SaaS sales, ideally to Small Business or Mid-Market clients

* Familiar with various Sales methodologies-MEDDPICC, Challenger, Command of the Message, J Barrows.

* Ability to thrive in high-volume sales environments, with a focus on quick turnaround and deal velocity.

* Proven track record of meeting or exceeding sales targets in a fast-paced commercial segment.

* Experience working with CRM systems like Salesforce to manage sales pipeline.

* Experience with CRM and sales engagement platforms such as Salesforce, Outreach, or similar tools is preferred.

* Resourceful and Self-reliant in sourcing leads and target accounts leveraging platforms such as Zoom Info, Lusha, and Apollo.

* Skilled in Excel, PowerPoint. Ability to structure compelling customer proposals.

* Solid business acumen and business knowledge required to research customers and potential accounts.

* Experience building relationships with senior executives (C-level, VP, Director) and influencing business decisions.

* Excellent negotiation skills and experience with pricing large contracts and multi-year agreements.

* Ability to provide references upon request.

* English as the primary business language.

* Plus:
Business proficient in French and/or Spanish is a plus.

Working at Trackforce

At Trackforce, we operate in a hybrid model of work, offering flexibility to balance in‑office collaboration with remote work. This approach allows our teams to stay connected while maintaining autonomy and work‑life balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.

Planned office relocation (April) near McGill University in Montreal, offering a more central and accessible workspace.

Benefits We Offer

* Hybrid and flexible work model

* Three weeks of vacation starting in your first year

* Paid sick days & family obligation days

* Comprehensive health & dental coverage from Day 1

* 24/7 telemedicine access

* Mental health & wellness support

* Life insurance, AD&D, long term‑ disability & critical illness coverage

* RRSP & DPSP with employer matching

* Employee referral bonus

* Paid volunteer day & recognition programs

#LI-Hybrid

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