Associate Director, Operations - Hybrid in Boston

Job Description

Reporting to the Senior Director, Contract Operations, this role is responsible for the lifecycle management process of agreements within the US Market Access Organization (Commercial and Government (ex: Medicare Advantage and Part

D)) Full Line Wholesalers, Specialty Distributors, Specialty Pharmacies, Group Purchasing Organizations, PBMs, and other segments and channels as required. The position will work closely with the Senior Director, Contract Operations and cross‑functional leaders to ensure agreements meet business, legal, operational and compliance needs across several therapeutic areas. The ideal candidate will be familiar with and highly conversant in various segments of market access, incorporate contracting strategies and tactics, and understand the various types of managed care contracting.

This is a highly visible role that will be expected to build collaborative relationships with internal US Market Access and Field Account stakeholders.

This is a hybrid or on‑site role based in Boston, MA. Relocation assistance is available.

• Deep understanding of US Market Access environment, including payer landscape, role of PBMs (and PBM‑GPOs), Hospital GPOs and IDNs, medical coverage policies, and reimbursement.
• Knowledge of traditional and innovative contracting approaches.
• Ability to translate pricing strategy into prospective payer contracting concepts and archetypes.
• Capable of fostering relationships, building alignment, negotiating and collaborating with home office and field teams to develop key assumptions, build tools, deliver financial models and impactful business insights to enable optimal decision‑making.
• Establish and maintain policies and applicable documentation (e.g., Contract Summary Report) in accordance with established departmental guidelines to support Sox compliance.
• Able to manage multiple projects concurrently and maintain organizational awareness to various projects and work streams.
• Ensure successful contract data integration for new products and/or acquisitions.

• Bachelor’s Degree in a business discipline required.

• 5+ years of demonstrated experience with Market Access Contracting activities in the biopharmaceutical industry, including specialty pharmacy, provider and managed care payors (health plans, pharmacy benefit managers, etc.).
• Progressive business experience in finance, accounting, sales, government pricing, contracting, or other related area.
• Understanding of pharmaceutical pricing government programs and associated regulations and the ability to determine the impact of contracts on them.

• Ability to manage and prioritize multiple tasks and projects simultaneously, work independently as well as with a team, possess strong oral, written and interpersonal communication skills with a focus on customer service.
• Work in a demanding work environment, flexibility to adhere to unexpected deadlines, willingness to learn new skills, systems and processes.
• Patient‑focused mindset, organized, driven, high attention to detail, accountable, and can achieve high quality results with compliance and integrity.
• High level of proficiency in MS Office software including Word, Excel, Outlook, Visio, and PowerPoint.
• Understanding of the US Payor, Channel, and Buy and Bill Reimbursement Landscape.
• Experience launching new products and indications.

$152,000 – $228,000

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.

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