Manager, Americas Commercial - Franchise; Remote

The Opportunity

Hyatt seeks an enthusiastic Manager to join our franchise commercial team. In this role, you will be collaborating closely with the broader franchise and commercial teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest‑growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

We turn trips into journeys, encounters into experiences, and jobs into careers.

This is an exciting time to be  are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values:
Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.

Fundamentally, this role is built to drive performance in Hyatt’s franchise hotels across Full Service and Select Service brands. This is accomplished by leveraging Hyatt’s commercial engine, tools, and programming to deliver best‑in‑class collaboration. The primary responsibilities include:

• Serve as a primary commercial advisor to a defined portfolio of franchised hotels.
• Conduct structured performance reviews with ownership and operator leadership.
• Translate corporate commercial strategy into actionable property‑level initiatives.
• Identify revenue opportunities, cost efficiencies, and performance gaps.
• Provide clear, data‑driven recommendations aligned with owner return objectives.
• Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
• Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
• Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
• Drive adoption of Hyatt revenue tools and commercial platforms.
• Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
• Facilitate performance workshops and portfolio reviews.

• 5+ years of experience in the same field, industry, or other equivalent business/function role.
• Demonstrated expertise in revenue management, sales strategy, and distribution.
• Strong financial acumen with the ability to interpret P&L statements and ownership return metrics.
• Experience presenting to ownership groups or executive stakeholders.
• Proven ability to influence without direct authority.
• Advanced…