Branch Office Administrator

Job Overview

Position

Schedule:

Full‑Time

Branch Address: 6122 W Pierson Rd Ste 7, Flushing, MI

This job posting is anticipated to remain open for 30 days, from 02-Mar-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including a peer mentor.
• A wide support network that extends from your branch office to your region to the home office.
• You’ll often work independently but will have a team of thousands backing you every step of the way.

• Delivering exceptional personalized service to ensure clients feel understood and informed.
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year.
• Actively listening for situations in the clients’ lives that may indicate a need for additional services.
• Driving marketing activities such as planning and executing events.

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions.
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
• Recognition of individual efforts through a rewards program that promotes a long‑term career and your family's well‑being.
• Full‑time associates receive the following benefits:
• Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage. Short‑ and long‑term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• 401(k) retirement plan and tax‑advantaged accounts: health savings account and flexible spending account.
• Ten paid holidays, 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Potential eligibility for bonuses and profit sharing.
• Participation in the firm’s Employee Assistance Program.
• For more information about benefits, please visit our benefits page.

• Edward Jones believes in a human‑centered approach as we partner for positive impact, improving the lives of clients, colleagues, and communities.
• As a privately held firm, we share success with associates through discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability and individual performance.
• The hiring minimum and maximum range is a subset of the total pay range, with opportunities for merit‑based salary increases as you progress in the BOA role.

Hiring Minimum: $22.50

Hiring Maximum: $24.36

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions; resolve inquiries and ensure an exceptional experience; develop strong relationships with clients, referral sources, and internal support team members.
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Work independently under the advisor’s direction; schedule appointments; prepare materials for client meetings; manage correspondence; support marketing initiatives; streamline processes with updated SOPs and execute the branch business plan.
• Technology:
  Strong computer literacy; willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software.

At Edward Jones, we are building a place where everyone feels…