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Remote WFM Analyst – Intraday Optimizer
Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-03-10
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-03-10
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
A healthcare company is seeking a Workforce Management Real Time Analyst in Montgomery, AL. This role will be crucial in monitoring and optimizing performance across various contact channels by utilizing real-time analytics. Candidates should have 1-2 years of experience in workforce management or analytics, be familiar with call center KPIs and WFM tools like Verint, and possess strong communication and analytical skills.
This position offers a salary range of $48,900 - $66,200 per year with a focus on supporting service-level and operational goals.
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