Sr Success Operations Analyst

Why consider this job opportunity

• Salary up to $120,188 per year
• Highly competitive Total Rewards package, including 401K matching, health benefits, employee stock options, and paid time off
• Limitless career potential with opportunities for professional growth and advancement
• Collaborative and innovative work environment that fosters creativity and teamwork
• Chance to make a significant impact in supporting financial advisors and their clients

• Serve as a key operational support partner for Advisor Success Management and Home Office teams
• Coordinate and resolve complex service issues, escalations, and exceptions
• Track issues through resolution and ensure timely communication with stakeholders
• Analyze operational data and reports to identify trends, risks, and opportunities for improvement
• Collaborate with cross-functional teams to support seamless service delivery

• Active Series 7 and Series 66 licenses or ability to obtain within a defined timeframe
• 3+ years of financial services experience, including exposure to both W2 and 1099 advisor models
• 3+ years of experience in service, operations, or branch administration
• Strong problem‑solving skills with the ability to analyze issues and support effective resolutions
• Highly organized with strong time‑management skills

• Proven ability to manage multiple priorities in a fast‑paced environment
• Experience working in or alongside service or operations teams within a broker‑dealer or custodian environment
• Exposure to escalation management, exception processing, or workflow support
• Participation in process improvement or operational efficiency initiatives
• Experience with operational reporting, dashboards, or workflow tools

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