Branch Office Administrator

There’s power in partnership.

Position

Schedule:

Full-Time

Branch Address: 1311 Wakarusa Dr Ste 2100, Lawrence, KS

This posting will remain open for 30 days, from 03-Mar-2026. It may close early due to the volume of applicants.

As a Branch Office Administrator, you’ll be the first voice clients hear and the trusted resource they rely on. You’ll support financial advisors by managing client accounts, facilitating communication, and ensuring a positive client experience while growing your career in a dynamic environment.

• Comprehensive 6‑month training, including an experienced peer mentor
• A wide support network that extends from your branch office to the regional and home office
• Independence in daily work backed by a team of thousands across the company

• Deliver exceptional personalized service so clients feel understood and informed
• Participate actively in the annual business planning process to develop strategies for the upcoming year
• Listen for client life events that may indicate a need for additional services
• Drive marketing activities, such as planning and executing events
• Provide client support via inbound/outbound calls, email, and in‑person interactions, resolving inquiries and ensuring an outstanding experience
• Open accounts, handle account transfers, and process account transactions at the direction of the financial advisor; maintain accurate records
• Schedule appointments, prepare client‑meeting materials, manage correspondence, and support marketing initiatives
• Streamline processes, update SOPs, and execute the branch business plan strategically

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration
• Strong computer literacy; willingness to learn technologies such as Money Guide, Salesforce, Microsoft Office, and firm‑provided software
• Experience in client service, account management, or administrative support preferred

• Medical, prescription drug, dental, vision, and other voluntary benefits (accident, hospital indemnity, critical illness, etc.)
• Basic life, AD&D, short‑ and long‑term disability coverage at no cost to associates
• 401(k) retirement plan and tax‑advantaged accounts (HSA, FSA)
• 10 paid holidays and 15 days of vacation for new associates beginning on January 1 each year, plus sick time, personal days, and a paid day for volunteerism
• Bonuses and profit sharing; eligibility for Employee Assistance Program and awards programs

Hiring Minimum: $21.38 per hour

Hiring Maximum: $23.14 per hour

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.