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Education Business Analyst ; Project Assistant

Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: New York State Higher Education Services Corporation
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • Business
    Business Systems/ Tech Analyst
  • IT/Tech
    Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Higher Education Business Analyst 1 (Project Assistant)
Location: City of Albany

Duties Description

Under The Supervision Of a Lead Business Analyst, This Position Will Work With HESC Innovation And Transformation Team And Other Program Teams On An Array Of Duties Including But Not Limited To:

  • Research and elicit requirements while adhering to established standards and utilizing all necessary deliverables.
  • Conduct studies, analyze, and evaluate all required “as-is” and “to-be” processes and flows needed for the new system.
  • Document business process deficiencies requiring resolution during and after implementation.
  • Work with vendor, agency staff and stakeholders to collect, analyze, define, and document business and functional requirements.
  • Develop training materials related to business systems implementation for users and write procedure manual.
  • Assist with business process analysis, business process reengineering, and developing workflow processes.
  • Work with the project team on defect identification, resolution, and testing.
  • Create and maintain requirement traceability documents.
  • Prepare Use cases, business requirements documents (BRD’s), flowcharts, process models and test cases.
  • Assist with validating solutions that meet business needs by developing, maintaining, and executing test plans, test cases, and test data utilizing HP ALM (agency test tool).
  • Work with selected vendor(s) to ensure that quality software integration and application functionality in being properly tested end to end.
  • Participate in quality reviews and deliverable acceptance discussions, participate in functional and user acceptance testing.
  • Assist with defining deliverable acceptance criteria and participate in deliverable acceptance review sessions.
  • Participate in risk identification, risk mitigation, and issue escalation activities, schedule development and management, and change process management.
  • Assist the project team with data migration analysis and data cleansing tasks.
  • Provide on-going support to business units and other entities using the Grants and Scholarship systems.
  • Analyze the impact of changes to IT system requirements or business processes.
  • Ensure system award rules meet eligibility requirements and adhere to Legislative mandates.
  • Perform other duties as assigned.
Minimum Qualifications

Five Years
* Of Business Analysis Experience, Where At Least 50 Percent Or More Of Your Duties Included Experience In At Least One Or More Of The Five Knowledge Areas Below:

  • Using recognized business analysis methodologies to elicit requirements from business users as the foundation for the solution to the organization’s business needs.
  • Describing in a comprehensive written document (e.g., business case, fit-gap analysis document, or functional specification) what the system, process, or product/service must do to fulfill the business requirement(s).
  • Using recognized business analysis methodologies (e.g., business process flows, fit-gap analyses, or functional designs) to design solutions to improve the efficiency and effectiveness of the business processes.
  • Documenting, communicating, and validating requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals;
  • Developing test scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities.
  • An Associate's Degree may substitute two year of the required experience.
  • A Bachelor's Degree may substitute four years of the required experience.
  • A Master's Degree may substitute five years of the required experience.
Additional Comments

TELECOMMUTING INFORMATION:
Telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview.

Benefits Of Working For New York State

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
  • Thirteen (13) paid holidays annually, plus two (2) floating holidays.
  • Up to Thirteen (13) days of paid vacation leave annually.
  • Up to Five (5) days of paid personal leave annually.
  • Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight…
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