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Education Business Analyst ; Project Assistant
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-08
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
New York State Higher Education Services Corporation
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
Business
Business Systems/ Tech Analyst -
IT/Tech
Business Systems/ Tech Analyst
Job Description & How to Apply Below
Location: City of Albany
Duties Description
Under The Supervision Of a Lead Business Analyst, This Position Will Work With HESC Innovation And Transformation Team And Other Program Teams On An Array Of Duties Including But Not Limited To:
- Research and elicit requirements while adhering to established standards and utilizing all necessary deliverables.
- Conduct studies, analyze, and evaluate all required “as-is” and “to-be” processes and flows needed for the new system.
- Document business process deficiencies requiring resolution during and after implementation.
- Work with vendor, agency staff and stakeholders to collect, analyze, define, and document business and functional requirements.
- Develop training materials related to business systems implementation for users and write procedure manual.
- Assist with business process analysis, business process reengineering, and developing workflow processes.
- Work with the project team on defect identification, resolution, and testing.
- Create and maintain requirement traceability documents.
- Prepare Use cases, business requirements documents (BRD’s), flowcharts, process models and test cases.
- Assist with validating solutions that meet business needs by developing, maintaining, and executing test plans, test cases, and test data utilizing HP ALM (agency test tool).
- Work with selected vendor(s) to ensure that quality software integration and application functionality in being properly tested end to end.
- Participate in quality reviews and deliverable acceptance discussions, participate in functional and user acceptance testing.
- Assist with defining deliverable acceptance criteria and participate in deliverable acceptance review sessions.
- Participate in risk identification, risk mitigation, and issue escalation activities, schedule development and management, and change process management.
- Assist the project team with data migration analysis and data cleansing tasks.
- Provide on-going support to business units and other entities using the Grants and Scholarship systems.
- Analyze the impact of changes to IT system requirements or business processes.
- Ensure system award rules meet eligibility requirements and adhere to Legislative mandates.
- Perform other duties as assigned.
Five Years
* Of Business Analysis Experience, Where At Least 50 Percent Or More Of Your Duties Included Experience In At Least One Or More Of The Five Knowledge Areas Below:
- Using recognized business analysis methodologies to elicit requirements from business users as the foundation for the solution to the organization’s business needs.
- Describing in a comprehensive written document (e.g., business case, fit-gap analysis document, or functional specification) what the system, process, or product/service must do to fulfill the business requirement(s).
- Using recognized business analysis methodologies (e.g., business process flows, fit-gap analyses, or functional designs) to design solutions to improve the efficiency and effectiveness of the business processes.
- Documenting, communicating, and validating requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals;
- Developing test scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities.
- An Associate's Degree may substitute two year of the required experience.
- A Bachelor's Degree may substitute four years of the required experience.
- A Master's Degree may substitute five years of the required experience.
TELECOMMUTING INFORMATION:
Telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview.
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off- Thirteen (13) paid holidays annually, plus two (2) floating holidays.
- Up to Thirteen (13) days of paid vacation leave annually.
- Up to Five (5) days of paid personal leave annually.
- Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight…
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