NA Director, Business Development

Job Description

(Hybrid) (External) In this position, you’ll be based in the New York NY, Chicago IL, San Francisco CA or Canton MA office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at

(Hybrid) (Internal) In this position, you’ll be based in the New York NY, Chicago IL, San Francisco CA or Canton MA office for a minimum of three days a week, with the flexibility to work from home for some of your working week. This role has in‑office operational requirements and so we’re unable to consider employees who wish to continue an existing, fully remote working arrangement.

Computershare is looking for a North America Director of Business Development to join our team in Employee Share Plans (ESP).

The Employee Share Plans (ESP) business is organized into three client‑facing regions (EMEA, APAC, NA) with Product, Marketing, Information Technology and Operations teams providing global support. Across the globe we support more than 1200 clients and 5m share plan participants across 124 countries from 17 operational countries, with 1400 employees in 16 countries.

ESP is a core global business for the Computershare Group. Over the past several years, ESP has undertaken a transformation that was underpinned by upgrading our clients to a single global core platform changing the way we work – all with a view to drive client service transformation. This transformation makes Computershare the only true global provider regulated to provide services to all key markets under one platform.

Our overall goal is to be the leader of employee share plans and the trusted partner to our clients, helping them build employee‑centric, high‑performing cultures. Our overall short term business strategies are underpinned by four core Plans Priorities:
Take care of our people, Be the market leader, Deliver Growth, and Deliver on corporate projects.

Reporting directly to the President, the Director of Business Development role exists to drive, steer and achieve strong business growth within the Region. The role‑holder will lead a team of business development professionals and work closely with the Regional President and their team, to determine and deliver a strong new‑revenue budget.

The Director of Business Development will ensure the BD team are working alongside the business to identify the most profitable target opportunities which give Computershare the greatest opportunity to win and onboard within our agreed operating model, and one which will continue to enhance profit margin. You will be a key member of a Regional Market Team where you will be responsible for proactively engaging with future clients to understand their needs and tailor solutions to meet their objectives.

The Director of Business Development team will be responsible for a team of Sales Managers which will actively pursue new business opportunities across the region. Opportunities will be identified through market research, which includes active engagement with influencers and advisors in the market to help source opportunities, as well as with direct contact with prospective and current issuers.

• Formulation and deployment of long‑term business development strategies – including identification of target clients
• Drive revenue growth by effectively positioning our services to future clients via multiple channels
• Lead on high‑level negotiations for higher profile target clients. Negotiate contracts, pricing, and terms of agreements with future clients to establish long‑term relationships
• Conduct regular market research to identify opportunities, both short term and long‑term; research conducted via various methods, including engagement with key advisors, clients, prospective clients, working with our Issuer Services business, industry events and organizations and other sources of market data
• Recruit and manage Business Development team
• Proactive development of strategic relationships with key market participants in order to secure new business opportunities
• Oversee…