Account Manager
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-03-08
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Business
Business Development, Client Relationship Manager -
Sales
Business Development, Client Relationship Manager
We are seeking an Account Manager based in Cleveland, OH to play a pivotal role in supporting our regional accounts. As a customer-facing role, the Account Manager will identify new opportunities to drive incremental sales while building strong, consultative relationships. Success in this position requires a deep understanding of the full range of TPC Packaging Solutions products and services, and the ability to clearly articulate how they can add value to each client’s business.
- Build and maintain strong client relationships advising on TPCs products and services
- Oversee vendor‑managed inventory programs to maintain accurate stock levels and smooth flow cycles
- Identify and drive organic growth opportunities within existing accounts
- Collaborate with internal teams (Sales, Procurement, Converting) to support customer needs
- Partner with the Business Development Manager to execute strategic initiatives
- Prepare monthly reports on prospects, projects, and account activity for Sales leadership
- Conduct quarterly business review presentations with top clients.
- Support accounting with collections and resolve customer escalations promptly
- Contribute to marketing initiatives and overall business growth strategy
- Deliver annual partnership highlight reports to showcase customer activities
Requirements:
- Proven experience in customer service or account management.
- Excellent communication skills to articulate value propositions clearly and persuasively
- Demonstrated ability to analyze market trends and client needs to develop strategic plans
- High School Diploma or equivalent
- Experience in packaging industry a plus
This is a dynamic role for someone who thrives on collaboration, problem-solving, and delivering measurable impact to customers.
Position would work from a home office but also be required to travel to meet with customers in person in the Cleveland area. Only candidates in the Cleveland area will be considered.
Total Comp would be in the range of $80,000-$95,000 per year.
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