Direct Audit Officer

About the Role

Working hours:

17.5 hours per week
Contract type:
Permanent
Closing date: 11.59pm, 19 March 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

This role is subject to:

• Legal Right to Work:
  In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
• 2 references - where possible, we require 3 years' history
• BPSS (Baseline Personnel Security Standard) clearance:
  This post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
• DBS (Disclosure and Barring Service) clearance:
  This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here.
  
  We have a policy on the Employment of Ex-Offenders and it is available upon request.

We are seeking a proactive and detail‑focused individual to join our Direct Payments Audit Team, delivering a high‑quality customer‑centred audit service for adults in receipt of Direct Payments for Social Care. In this role, you will carry out accurate, timely and robust audits of customer Direct Payments, ensuring compliance with relevant policies and guidance. You will work to clear deadlines and will play a key part in maintaining high audit standards across the service.

You will liaise with colleagues across Manchester City Council, external professionals and customers, providing clear and professional communication to support effective case management and uphold excellent customer‑care principles. You will respond to queries from a wide range of stakeholders including social workers, customers, internal teams and external organisations. Strong administrative, IT and financial skills are essential, as you will be responsible for maintaining ICT systems and financial records to a high standard.

For further information about the role, please contact michael.w

This is a part‑time position (17.5 hours per week) with flexible hybrid working arrangements, involving both office‑based and home working. The weekly working pattern can be negotiated with the successful candidate.

We are looking for a candidate who can confidently bring together strong financial, administrative and investigative capabilities. You will:

• Demonstrate excellent interpersonal and communication skills, building positive working relationships and delivering a high standard of customer care.
• Manage your workload effectively, prioritising tasks to meet deadlines and maintain accuracy and quality.
• Be confident and proactive in resolving queries, taking ownership of tasks and interpreting rules, policy and guidance.
• Have the ability to investigate, interrogate and challenge financial information from multiple sources, carrying out thorough audits and reporting outcomes clearly.
• Be proficient in using multiple applications, systems and software packages, and maintaining organised, reliable and accessible records.
• Have strong literacy and numeracy skills, with excellent attention to detail for preparing documentation, undertaking calculations and ensuring accuracy in financial monitoring.
• Be flexible and adaptable to meet service needs.
• Show a willingness to undertake any required training to support your development.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for…