Compensation & Sales Management; SPM Administrator

Position: Compensation & Sales Performance Management (SPM) Administrator
## Compensation & Sales Performance Management (SPM) Administrator
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* Job Description:

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* Title:

** Compensation & Sales Performance Management (SPM) Administrator  
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* Location:

** Remote USA
** Vacancy:
** This is a new position
** The Impact You Will Have in This Role:
** This role plays a critical part in driving revenue performance and operational excellence across the organization. By designing and managing scalable sales compensation programs, the Compensation & SPM Administrator ensures incentives align with business goals, enable accurate forecasting, and promote the right sales behaviors. This position safeguards financial accuracy and compliance, reduces risk, and delivers transparent reporting that builds trust with sales teams and leadership.

As a key partner to Sales, Finance, HR, and Revenue Operations, this role helps create a high-performing, data-driven, and growth-ready sales organization.
** What You’ll Be Doing in This Role:
**** Sales Compensation Plan Design & Administration
*** Own end-to-end design and administration of sales compensation plans across J.D. Power's business units, ensuring alignment to revenue targets and strategic business objectives
* Configure and maintain compensation rules, plan structures, and payout logic and recommend an SPM infrastructure
* Manage the quota allocation models that drive desired sales behaviors and territory coverage across customer success and sales teams
* Document compensation plan terms, eligibility criteria, performance metrics, and calculation methodologies for transparency and auditability
* Partner with Sales Leadership and FP&A to translate strategic priorities into executable compensation structures during annual planning cycles
** Commission Calculation & Payment Execution
*** Execute accurate and timely commission calculations for sales teams, ensuring data integrity across complex calculation scenarios
* Manage monthly commission processing workflows including data validation, calculation runs, dispute resolution, and payment coordination
* Partner with EBA and Finance to identify and integrate compensation data from JD Power’s systems to support seamless Lead to Cash workflows
* Establish audit controls and reconciliation processes to ensure compensation payment accuracy and financial compliance
* Develop and maintain calculation testing protocols and validation checkpoints to prevent errors before payments are processed
* Coordinate with Finance and Payroll teams to ensure timely commission disbursement aligned to company payment schedules
** Attainment Tracking, Reporting & Dispute Management
*** Track sales performance attainment against quotas and produce compensation reporting for sales representatives, managers, and executive leadership
* Build dashboards and analytics that provide real-time visibility into commission earnings, quota achievement, and payout forecasts
* Design intuitive attainment reports that empower sales teams to understand their performance and earning potential throughout the period
* Own dispute resolution processes, investigating calculation discrepancies, resolving data quality issues, and ensuring fair outcomes for sales representatives
* Partner with Revenue Operations teams to ensure accurate opportunity data, closed-won bookings, and revenue recognition flow into SPM calculations
* Establish SLAs for dispute resolution and maintain documentation of calculation methodologies to support audit inquiries
** SPM Platform Optimization & Cross-Functional Partnership
*** Serve as primary business owner of the SPM platform, defining system requirements, configuration enhancements, and integration priorities
* Drive SPM system implementation including workflow automation, user experience improvements, and reporting capability enhancements
* Partner with Corporate IT's Enterprise Business Applications team on technical integration architecture
* Collaborate with HR and Legal to ensure compensation plan compliance with labor regulations, tax requirements, and company policies
* Lead user enablement initiatives including training programs, documentation, and self-service resources for sales teams and managers
* Evaluate…