Business Development Account Manager

Overview

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.

G.E.H.A has one mission:
To empower federal workers to be healthy and well.

The Business Development Account Manager assists the Sr. Business Development Account Manager and the Manager of Business Development and Strategic Partnerships in the development, and sale of G.E.H.A Solutions products and services. This includes providing support in all aspects of prospecting and contract negotiations, identifying marketing opportunities, creating presentations, and supporting the preparation of responses to Requests for Proposals. Upon completion of the contract, the position plays a critical role in supporting a smooth internal transfer of client information to stakeholders for implementation and ongoing account management.

Duties and Responsibilities:

• Supports sales initiatives by assisting with prospecting new customers and supporting revenue generation by nurturing existing customer relationships. Provide account service by acting as liaison between Client and stakeholders.
• Assists in the planning, development, execution, and reporting of sales initiatives. Works closely with G.E.H.A Solutions team to monitor milestones and meet key deliverables.
• Provides support to complete Requests for Proposals and network analysis needed through the course of the sales process and ongoing client management.
• Assists with the negotiation and review of contracts. Assures contractual obligations are accurate and approved by the appropriate stakeholders, Responsible for documenting and maintaining contract obligations in Salesforce.
• Facilitates resolution of client questions, concerns or requests, relays needs to the appropriate individual or department and follows up with the client to ensure a positive client experience.
• Represent the organization at conferences, trade shows, and industry events to enhance brand visibility and reputation.

Knowledge, Skills, and Abilities:

• Bachelor’s degree in business administration, Marketing, Healthcare Management, or a related field. Additional years of qualifying work experience may be considered in lieu of formal education.
• Minimum 2-4 years of experience in sales, business development, or account management within the healthcare or insurance industry. Experience in dental network leasing/stacking preferred.
• Must be dependable, adaptive to change with the ability to meet critical deadlines.
• Requires the ability to independently research and analyze contract documents.
• Requires strong attention to detail and effective time management skills.
• Exercises sound decision-making and critical thinking abilities.
• Must be able to work independently, as well as collaborate with members of a team.
• Requires knowledge of Microsoft Office Suite, CRM software, and other sales enablement tools.
• Requires superior verbal and written communication skills and demonstrated presentation skills.
• Limited travel required throughout the year.

Work-at-home requirements:

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mbps download x 5mbps upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provid…