CRM Strategy Graduate Associate

Kick‑start your career in sports and entertainment.

Our Graduate Associate Program is a full‑time, immersive, post‑graduate opportunity designed for recent college graduates who are ready to gain real‑world experience in a fast‑paced, professional sports organization. This program offers hands‑on learning, meaningful responsibility, and exposure to leaders across the business — all while working in a collaborative, high‑energy environment.

Click on Watch to hear more about the program.

This position will start 7/13/26 and run through 6/25/27.

A quick summary about the CRM Role:

The CRM Strategy Graduate Associate will focus on assisting with all aspects of CRM including: CRM administration, campaign setup, reporting and analytics. The CRM GA is a central member of the Strategy team and will play a key role in developing strategies, execution of campaigns and analysis of such campaigns.

• Monitor CRM campaign performance, prepare post‑campaign reports and recommend strategic improvements to optimize performance.
• CRM administration including data hygiene, lead distribution, campaign management, user support, ad‑hoc analysis and data entry.
• Assist with list generation initiatives for CRM campaigns, email, push, spot ads, and research.
• Train new hires and existing users on best practices and business rules.
• Lead generation management and analysis.
• Assist with development and execution of the companies’ research strategy.
• Development and documentation of CRM processes.
• Ensure accurate tracking is in place for all campaigns.
• Seek out new opportunities through research and industry knowledge.
• All other duties as assigned.

• Post Grad (recent college graduates within 24 months of graduation) or graduate‑level college students required.
• Degree in Marketing, Sports management, Communications or Business major preferred.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Experience with Microsoft Dynamics 365 or KORE Pro Sports a plus.
• Familiar with one or more analytic tools (e.g. Power BI, Access, Tableau, SAS, Minitab, R, or STATA etc.)
• Strong organizational skills, time management skills and attention to detail required.
• Ability to work as a member of a fast‑paced and cross‑functional team
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to work independently without supervision, be self‑directed and demonstrate initiative.
• Strong teamwork and collaborations skills required.
• Strong critical thinking, analytical, and problem solver.
• Presents self in a professional manner and has the ability to interact with all levels of the organization as well as outside vendors
• Exhibit good judgment and decision‑making skills.
• Willingness to work a flexible schedule based on the changing priorities of the department.

Compensation and Benefits:

• 5 days of PLT
• 40% discount on Orlando Magic merchandise
• Medical coverage option

Relocation Information:

• Relocation and housing expenses are the responsibility of the Graduate Associate (Please note that while we have a hybrid work model, this does require you to live and work out of the Orlando, Florida area.)
• Reliable transportation is also needed

Working Hours:

• Based on role determines in office and remote working by the manager
• Most Associates work all game nights (44 home games + playoffs and finals) including weekends and holidays
• Culture built on Community, Innovation, Legendary and Teamwork!

None.

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre‑employment screenings, that includes a background check.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that…