SWS Administrative Coordinator; Junior Administrative Officer - Range/AMEA
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-03-06
-
Business
Office Administrator/ Coordinator, Business Administration
Job Information
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.
DEPARTMENT
:
Solid Waste Services
HOURS OF WORK
:
Monday - Friday 8am - 5pm
LOCATION
:
Central Transfer Station - 1208 E 56th Avenue
Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.
Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.
To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties- Under the general supervision of the Customer Service Supervisor, this position performs as a lead for the Customer Service department.
- Oversee daily activities of the code enforcement work group, oversee daily work processed by account representatives for accuracy, resolve customer complaints and requests of a difficult or complex nature.
- Provides support in performing banking functions, scheduling assistance, and assuming on-call duties on a rotating basis.
- Guide and instruct account representatives in decision-making situations of complex nature relating to customer service.
- Conduct load assessments to apply and charge appropriate fees based upon MOA Ordinances.
- Leads account representative employees through guidance and instruction of customer service work.
- Duties include after-hours on-call coverage, by phone, for schedule modifications due to callouts or emergencies, and for booth transactions questions.
- SWS Administrative Lead is the multi-skilled, lead level of the SWS Account Representative I, II, III series.
- Incumbents are cross trained to work in all the customer service units in the Administration Building and at the four disposal sites.
- Incumbents at this level may train employees in the I, II, III levels of the SWS Account Representative class series.
- High school diploma, GED or equivalent and four (4) years of experience in the field related to the position.
- Associate's degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and two (2) years of experience in the field related to the position.
- Bachelor's degree in Accounting, Business Administration, Computer Information Systems, Finance or similar discipline and experience in the field related to the position.
- Satisfactory background check which includes criminal, education, and employment history.
- State of Alaska Driver's License and Full Driving Record at time of hire.
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://(Use the "Apply for this Job" box below). E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.
Military Service Interview PreferenceVeterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge.
The minimum qualifications of the position must…
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