Key Account Manager

Select how often (in days) to receive an alert:

Location:

Madison, IN, US, 47250

Work Arrangement:
Remote

Part of Dover Corporation’s Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting, wheel service, diagnostic and collision repair brands:
Rotary Lift®, Chief®, Forward®, Direct-Lift®, Ravaglioli, Hanmecson®, Revolution®, Elektron, Blitz, Nogra, Butler, Space and Sirio.

Summary: This position is responsible to identify and generate business development opportunities, cultivate, and expand client relationships; close leads and support account sales strategies and goals developed. This role will work with Strategic Accounts to increase their sales volume and meet the annual sales budget.

Company Overview: Dover’s Vehicle Service Group is the global leader in designing and manufacturing vehicle service, collision, and automotive OEM equipment. It is one of the founding companies of Dover Corporation, an eight billion dollar diversified global manufacturer.
VSG consists of fifteen leading vehicle lifting brands (Rotary, Forward, Blitz, Ravaglioli etc.), collision repair (Chief), wheel services, diagnostics (Butler, Rotary, Chief and Ravaglioli) and tier‑one automotive brands (WARN Automotive) with operations worldwide, including regional business operation centers and large manufacturing facilities in the U.S., Europe and Asia.

• Meet on a regular basis with key customers, partners and vendors in order to build strong relationships. Continually serve as a visible and accessible resource for them at all times.
• Set short‑ and long‑term goals and define the strategies and design the roadmap for achieving these objectives. These objectives must be focused on selling all VSG equipment categories to targeted accounts.
• Work with key and national accounts to increase their sales volume and meet regularly with current national accounts.
• Develop an annual national account sales budget and attain and or exceed that budget.
• Communicate national account information, including marketing programs and pricing, to field sales and distributor groups on a regular basis using Lunati garage as the key communicator.
• Develop the national account pricing and terms (with credit approval).
• Attend and have staffing for the booths of key national accounts at trade shows (virtual or physical).
• Develop marketing and promotion programs for national accounts. Be able to justify a return on the investment.
• Negotiate new contracts and update outdated contracts with all National Accounts.
• Work with Customer Service, Credit and Servall to resolve billing and accounting issues.
• Keep abreast of current trends and practices as they relate to the industry and national accounts.
• Understanding of VSG overall “how to we go to market” with channel partners. This allows synergies of channel partners with accounts.
• Attend applicable trade shows of accounts they may/will include weekend work.

• Analytical - Synthesizes complex or diverse information, Designs workflows and procedures.
• Accountability
  :
  Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion.
• Continuous Improvement & Problem Solving - Identifies and resolves problems in a timely manner. Performs root‑cause analysis and implements viable, permanent solutions to global issues. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible.
• Visionary Leadership - Displays passion and optimism;
  Mobilizes others to fulfill the vision;
  Provides vision and inspiration to peers and subordinates.
• Cultural Awareness - Demonstrates awareness and sensitivity to global cultural differences. Works comfortably in a myriad of environments. Promotes and supports corporate diversity initiatives.
• Change Management - Develops workable implementation plans;
  Buil…