Account Executive, SMB

Digitail is the AI operating system for modern veterinary clinics.

Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin.

Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams.

Digitail brings ten-plus tools into one intelligent platform, with built-in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them.

• Own full-cycle sales conversations from first call through close
• Be a trusted advisor with clinic stakeholders and decision makers
• Run focused, workflow-based demos that connect clinic pain to real outcomes
• Translate operational friction into business and clinical impact
• Guide buyers to a clear decision using a consultative, structured approach
• Follow up with consistency and purpose to maintain momentum
• Become an expert in our product and the industry so that you can advise clinic owners in a high-trust manner.
• Collaborate with clinic staff and decision makers to align their goals and objectives with our product capabilities.
• Collaborate closely with our onboarding team to deliver a seamless launch of product to our clients.
• Own pipeline management, forecasting, and over achieve revenue performance

• Curious and discovery-driven, with a bias toward understanding the why before jumping to solutions
• Naturally interested in how tools, systems, and workflows actually work under the hood
• Focused on workflows, outcomes, and decision risk — not just features or checklists
• Motivated to solve problems deeply rather than apply surface-level fixes
• Comfortable operating with incomplete information and clearly communicating what’s known vs. evolving
• Willing to experiment, iterate, and adapt as products, tools, and processes change
• Proactively uses technology, automation, and AI to improve effectiveness and scale impact
• Strong sense of ownership and follow-through from problem identification to resolution
• Comfortable explaining technical concepts simply to non-technical audiences, using real examples from hands-on experience

• 1-2 years of experience in software sales, preferably high-volume SMB SaaS sales - with closing experience
• History of personal and professional excellence
• Lifelong learner mindset and commitment to professional growth and development
• You thrive while working in a fast-paced environment where change is common.
• You have strong sales acumen, effective time management and organization skills.
• Excitement to travel and work industry conferences as needed
• Experience with Vet Med (selling to or working in!) is a huge plus.

The estimated starting salary range for this role is USD $109,500k on-Target Earnings (50/50 base + commission with uncapped commission), plus a generous pre-IPO equity package.

Work from home stipend to set up your office

Awesome remote culture

Generous paid time off

Mission-driven company serving veterinary clinics