RevOps Coordinator - Contracts

Company Overview

At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.

At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

The Rev Ops Coordinator – Contracts will own and evolve our contract operations infrastructure. As a key member of the Revenue Operations team, you'll lead the execution, enablement, and continuous improvement of contract-related tools and processes that support Sales, Legal Ops, Finance, and Customer Success. This role requires a systems-minded, detail-oriented individual who thrives on creating clarity from complexity. You'll fully own the administration and optimization of our contract tools (including Docu Sign and Doc Gen), lead onboarding and training for internal users, and serve as the go-to partner for process updates and troubleshooting.

• Own the end-to-end contracting workflow across customer contracts
• Ensure accuracy and completeness of contract data in Salesforce and Docu Sign
• Monitor contract stages and ensure timely routing for approvals and signatures
• Maintain and evolve the contract approval process, partnering with Legal Ops, Finance, and Sales
• Ensure compliance with internal policies, routing requirements, and audit needs
• Proactively identify and implement process enhancements to improve efficiency and clarity

• Fully manage contract-related tools such as Docu Sign, including template creation, updates, testing, and configuration
• Partner with GTM Systems and Rev Ops stakeholders on any new tool evaluations or implementations tied to the contract lifecycle
• Monitor tool performance and address bugs, escalations, or feature requests

• Lead internal training and onboarding for contract-related systems and processes
• Create and maintain scalable, user-friendly SOPs, documentation, and enablement materials
• Host regular refresher trainings and office hours to support adoption and consistency

• Act as the go-to SME for contract-related issues across tools, workflows, and process questions
• Troubleshoot escalations and liaise with Legal Ops, IT, and Rev Ops Systems as needed
• Provide timely support to internal stakeholders to keep deals and renewals moving

• Build and maintain dashboards and reports to monitor contract performance, pipeline readiness, and renewal health
• Own data quality initiatives for contract records across Salesforce, Docu Sign, and other connected systems
• Conduct routine audits and lead remediation efforts when gaps are identified

• Bachelor's degree or equivalent relevant experience
• High attention to detail and ability to work independently and cross-functionally
• Excellent project management, training, and communication skills
• Strong knowledge of Salesforce, Docu Sign, and contract-related workflows
• Proactive, collaborative, and customer-oriented mindset

• Experience leading tool rollouts or change management initiatives
• Understanding of SaaS or subscription-based contracting and renewal cycles

We are hiring for this position in the United States. This is a remote position.

• Flexible work-from-home arrangements
• 401K Match
• Flexible vacation
• Medical/Dental/Vision
• 16 weeks of paid parental leave (US)
• Technical stipend
• Professional development programs
• Wellness programs

The salary range for this role is $50,000–$68,000 annually. Final compensation will be determined based on experience, skills, location, and other factors permitted by law. Depending on the candidate's location, this role may be classified as hourly to comply with state-specific requirements.

Price Spider is an equal opportunity employer that is committed to inclusion and diversity.