Account Manager

At Centiment, we’re building one of the fastest-growing feedback management platforms in the industry. Our Survey Platform and global Audience Panel help researchers design better surveys and reach precisely targeted respondents worldwide. Organizations including Lyft, BMW, Harvard, Amazon, and the Smithsonian use Centiment to uncover insights and drive action.

We’re a team of 18 focused on pairing great service with great software. In 2025, we reached $6.8M in sales and we’re continuing to grow quickly. To support that momentum, we’re hiring an ambitious, proactive Account Manager (our 9th Account Manager).

• Own research projects end-to-end: scoping, feasibility, pricing, execution, and delivery
• Serve as the first point of contact for inbound prospects and guide them to a successful launch
• Expand and strengthen relationships with existing clients
• Advise clients on survey targeting and survey design to meet research objectives
• Coordinate data collection and quality control using tools like Survey Monkey, Qualtrics, Alchemer, and our own Centiment Survey Platform (survey experience helpful, not required)

• Strong organization and communication skills with the ability to run multiple projects at once
• Resourceful, proactive, and comfortable improving processes in a fast-paced startup
• Fast learner who enjoys mastering new workflows and client needs

• Denver, CO (RiNo). In-office Monday–Thursday, work from home Fridays (after onboarding)