Operations & Billing Administrator

Operations & Billing Administrator

We are currently seeking candidates for an Operations & Billing Administrator role with a well-established real estate organization based out of Burlington, MA. This professional will support the Service Delivery team by overseeing customer and vendor purchase order (PO) activity, ensuring financial accuracy, and maintaining operational efficiency throughout the full PO lifecycle. The ideal candidate will have 1–2 years of experience (internships included) in operations, finance, or administrative processing, along with strong attention to detail and proficiency in Oracle and Microsoft Office.

This is a 1-year contract position paying between $23.00 - $25.00/hour. This role is 100% remote based out of Burlington, MA.

• Serve as the primary point of contact for customer and vendor purchase order inquiries.
• Oversee and track the complete PO lifecycle, including approvals, extensions, cancellations, and closures.
• Review and validate PO requests to ensure compliance with internal policies, contractual terms, and financial controls.
• Identify and resolve processing discrepancies, collaborating cross-functionally and escalating issues when appropriate.
• Reconcile pass-through expenses and confirm billing accuracy to maintain contract compliance.
• Analyze invoicing, fee, and PO reports to ensure financial integrity and correct accounts receivable activity.
• Support project setups, fee validations, and Oracle budget tracking activities.
• Partner with Operations and Accounting teams to maintain consistent standards and best practices.
• Contribute to process improvement initiatives to enhance efficiency and performance outcomes.
• Provide additional operational support as needed.

• Bachelor’s degree in Business, Finance, Supply Chain, or related field (or equivalent professional experience).
• 1–2 years of related experience in operations, finance, billing, or administrative support.
• Experience with Oracle and Microsoft Office Suite required.
• Prior exposure to PO management, billing, or financial transaction processing preferred.
• Strong analytical skills with high attention to financial detail and accuracy.
• Excellent written and verbal communication skills.
• Strong organizational, prioritization, and time management abilities.
• Proactive problem-solving skills with a customer‑focused mindset.
• Ability to collaborate effectively across departments and varying levels of leadership.
• Approximately 5% travel may be required.