Branch Office Administrator

There's power in partnership.

You're the kind of person who loves solving problems and building relationships - and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day - on your clients, your team, and your future.

Position

Schedule:

Full‑time

Branch Address: 127 South Schrader, Havana, IL

This posting will remain open for 30 days from 25‑Feb‑2026, but may close early due to volume of applicants.

As a Branch Office Administrator, you’ll provide seamless support to clients, financial advisors, and the team. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training, including a mentor
• A wide support network from branch to region to home office
• Independent work with a large team backing you every step of the way

• Deliver exceptional personalized service so clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in clients’ lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events
• Respond to inbound and outbound calls, emails, and in‑person interactions, resolving inquiries and ensuring an exceptional experience
• Maintain strong relationships with clients, referral sources, and internal client support team members
• Learn and understand the financial services industry; handle account opening, transfers, and other requests at advisor direction
• Process account transactions, prepare documentation, and maintain accurate client records
• Schedule appointments, prepare materials for client meetings, manage correspondence, support marketing initiatives, and streamline processes by updating SOPs
• Use technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration

• Hiring minimum: $21.38
• Hiring maximum: $23.14
• Bonus opportunities based on branch and firm profitability, and individual performance

• Medical, prescription drug, dental, vision, and voluntary benefits (accident, hospital indemnity, critical illness)
• Short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost
• 401(k) retirement plan and tax‑advantaged accounts (HSA, FSA)
• Ten paid holidays, 15 days vacation for new associates beginning January 1, sick time, personal days, and a paid day for volunteerism
• Bonuses and profit sharing eligibility
• Employee Assistance Program

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.