Labor Model Analyst

Overview

Employer Industry: Real Estate Technology

• Salary up to $203,000 annually, based on location and experience
• Eligibility for equity awards based on performance and other factors
• Opportunity for career advancement and growth within the organization
• Flexible remote work option, allowing you to work from any location in the U.S.
• Collaborative and innovative work environment focused on improving customer experiences
• Recognized as one of FORTUNE 100 Best Companies to Work For® in 2025

• Lead operational and experience analyses to identify opportunities for efficiency and customer experience improvements
• Design and evolve service models that optimize support levels
• Partner cross-functionally with various teams to drive alignment and cost-effective initiatives
• Facilitate working sessions to gather insights and create business cases and investment proposals
• Develop dashboards and KPI tracking to provide leaders with actionable insights

• Bachelor s or Master’s degree in business, data science, finance, or a related quantitative field
• 5+ years of experience in analytics or strategy roles, utilizing data to solve complex business problems
• Experience in operations, customer experience, and process improvement
• Proficiency in data tools, financial modeling, and platforms such as SQL, BI tools, Tableau, or Databricks
• Strong communication skills to present complex analyses to diverse audiences

• Experience in creating business cases and proposals for senior leadership
• Detail-oriented with a passion for improving customer and employee experiences
• Ability to navigate ambiguity and develop data-driven solutions

#Real Estate Technology  #Customer Experience #Data Analysis #Remote Work #Career Growth

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