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JetDocs Administrator

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Kumar Consulting, LLC
Remote/Work from Home position
Listed on 2026-03-05
Job specializations:
  • Business
    Office Administrator/ Coordinator, Data Analyst
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

REMOTE

RESPONSIBILITIES
  • Run weekly reports/ad hoc (HQ Budget)
  • Troubleshooting
  • create job descriptions and templates to support the application
  • Prepare job aides and define site management roles for Jetdocs
  • Work on enhancements with Andrew (Jetdocs External Team)
  • Changes / Reconfiguration to job templates
  • Creation of new requested job templates by various groups
  • KPI Adherence (close out tickets > 60 days open)
  • Administration of full JETDOCS Pro Application & all day-to-day requests and activities
  • Template Owners as needed (email/teams)
  • All change requests to workflows need to be approved/confirmed by template owners
  • Workflow groups to move tickets along (as needed)
  • Offer ad-hoc assistance for complex issues post-transition
  • Review and refine processes based on feedback from HRIS and end-users.
  • Maintain open communication for continuous improvement.
DELIVERABLES & Due dates

Documents detailing:

  • Administration of JETDOCS PRO Application
  • Provide day-to-day support of the JETDOCS Workflow application across USERS
  • Communicate ownership changes to all stakeholders (Templates, Jetdocs, leadership)
  • Update system access and modify email distribution
  • Qualifications EXPERIENCE & EDUCATION
    • Expert knowledge in JETDOCS Pro (Jetdocs Inc).
    • Excellent oral, written, presentation, and communication skills
    • Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
    • Expert Proficiency with JETDOCS PRO Application
    • Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization
    • Strong analytical and problem-solving skills
    • Ability to effectively prioritize and execute in a high-pressure environment
    • Ability to independently set priorities and meet deadlines in a fast-paced environment, a self-starter
    • Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements, and can produce sample work upon request

    This is a remote position.

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