Customer Success Consultant

Customer Success Consultant page is loaded## Customer Success Consultant locations:
Pennsylvania, United States:
Remote - New Jersey:
New York, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R0040331

Key Responsibilities Sales & Growth
· Develop and execute go-to-market strategies to expand business within assigned regions.
· Conduct market research and build targeted prospect lists using disciplined prospecting methods.
· Drive new business opportunities through cold calling, networking, and industry events.
· Prepare compelling proposals, quotations, and RFP responses.
· Maintain accurate forecasting and pipeline management in Salesforce CRM.Partner Success & Retention
· Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.
· Conduct periodic check-ins and goal reviews with partner leadership teams.
· Oversee renewals and payment processes, collaborating with the Renewal team.
· Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption.
· Deliver training sessions, webinars, and create knowledge resources as needed.

Strategic Collaboration
· Represent your product line on the Operations Council to identify trends and influence product evolution.
· Collaborate with marketing and product teams to design campaigns and services that meet partner needs.
· Identify and develop new billable services to address evolving customer challenges.

What We’re Looking For
·

Experience:

3–5 years of proven success in EdTech SaaS sales and/or customer success.
·

Skills:

o Strong consultative selling and solution-based approach.o Expertise in relationship management and account growth strategies.o Ability to deliver training and communicate effectively with educators and leaders.o Proficiency in Salesforce CRM and Microsoft Office Suite.
· Traits:o Entrepreneurial mindset, results-driven, and highly persistent.o Growth-oriented with strong analytical and problem-solving skills.
·

Education:

Bachelor’s degree or equivalent experience.

What We Offer
· Competitive salary plus commission structure.
· Comprehensive medical, dental, and vision coverage from day one.
· Employee stock ownership and 401K matching programs.
· Generous vacation and personal leave.
· Opportunities for career growth and creative expansion.

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.
Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!
Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!
* We empower our employees to make a difference
* We have an award winning culture
* We offer opportunity to learn
* We are financially strong and we are owned by the largest software company in Canada (CSI)
* We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!
** Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
*** If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at or at HarrisTalentA
** This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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