Senior Trade Operations Manager

Senior Trade Operations Manager

What You’ll Be Doing:

• Serve as the subject matter expert on all import and export laws, regulations, and compliance requirements across global regions.
• Establish and maintain robust processes and procedures to ensure Arrow’s adherence to trade and customs regulations, including export controls, sanctions, and import regulations.
• Partner with Legal and operational stakeholders to identify, assess, and mitigate trade compliance risks, ensuring consistent alignment with internal policies and government mandates.
• Lead and oversee regional trade operations teams conducting trade risk assessments and compliance audits.

Global Trade Compliance Leadership

• Same responsibilities as listed above within the leadership scope.

Strategic and Operational Excellence

• Contribute to and help shape the global strategy for trade management and compliance as part of the department’s leadership team.
• Develop and implement global trade structures, resource plans, and procedures to meet government requirements and business objectives.
• Drive performance and consistency across regional geographies, ensuring all import and export processes are robust, standardized, and auditable.
• Lead the development of trade and tariff optimization strategies—such as foreign-trade-zone (FTZ) programs, drawback initiatives, and tariff classification improvements—to enhance efficiency and cost savings.

Systems, Analytics, and Process Optimization

• Initiate, test, and implement system controls and automation for trade operations, promoting accuracy, quality, efficiency, and risk reduction.
• Oversee integration and compliance alignment of systems such as ERP, Global Trade Management (GTM), and Warehouse Management Systems (WMS).
• Partner with IT on the design, testing, and deployment of trade management software solutions and compliance applications.
• Facilitate ongoing awareness, training, and performance management for automated trade compliance processes.
• Generate and analyze trade data to identify opportunities for cost reduction, efficiency improvement, and enhanced compliance accuracy.

Cross-Functional and Regional Collaboration

• Collaborate closely with Legal, Supply Chain, and Business leadership to develop risk mitigation strategies and compliance best practices.
• Provide executive-level insights and recommendations to regional business leaders to ensure trade operations align with strategic priorities.
• Lead and develop regional teams to ensure high performance, accountability, and operational excellence.

What We Are Looking For:

• Minimum of 10 years of relevant global trade operations or compliance experience with a bachelor’s degree, or 8 years with an advanced degree, or an equivalent combination of education and experience.
• Proven ability to lead teams of trade professionals across geographies.
• Demonstrated success in influencing and driving organizational direction across complex, matrixed environments.
• In-depth knowledge of global trade regulations, import/export procedures, and customs compliance (including EAR, ITAR, and OFAC regulations).
• Experience managing and optimizing ERP, GTM, and transportation/logistics systems for compliance integration.
• Proficiency with data analysis to drive performance insights and compliance reporting.
• Strong analytical, strategic planning, and problem-solving skills.
• Excellent communication and relationship-building abilities across all organizational levels.
• Adept at managing large-scale process improvements using tools such as Lean or Six Sigma.
• Ability to balance compliance with operational efficiency and cost optimization.

Work Arrangement

Hybrid:
Tuesday, Wednesday, Thursday required office days for Panorama Office site;
Monday, Friday-work from home.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including…