Program Operations Manager
Remote / Online - Candidates ideally in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-03-03
Coos Bay, Coos County, Oregon, 97458, USA
Listing for:
Omnidian
Remote/Work from Home
position Listed on 2026-03-03
Job specializations:
-
Business
Operations Manager, Business Management, Business Analyst, Business Development
Job Description & How to Apply Below
Why consider this job opportunity:
- Salary up to $120,000 per year
- Performance bonus eligibility after 90 days for exceptional work
- Comprehensive benefits covering 100% of health insurance premiums for employees and 50% for dependents
- Opportunities for career advancement and growth within a fast‑growing startup
- Flexible remote work options available
- Supportive and inclusive company culture with various affinity groups
- Optimize operational processes and tools to enhance productivity and customer satisfaction
- Collaborate with various teams to implement improvements in tools and processes
- Establish partnerships with cross‑functional teams to improve the customer experience
- Contribute to problem‑solving and develop data‑informed recommendations
- Plan and operationalize changes to services and tools in collaboration with operational leaders
- 7+ years of cross‑functional process/service delivery experience
- 5+ years of team management experience in customer‑facing operations
- 3+ years of experience working cross‑functionally with tech and non‑tech teams
- Proven ability to define process requirements and use data to determine improvements
- Strong communication skills for conveying complex concepts to diverse audiences
- Experience in businesses with field or remote service delivery
- Knowledge of the solar industry
- Expertise in using CRM, IVR, KMS, WFM, or similar support operations tools
- Experience leading remote teams in fast‑paced environments
- Strong track record of stakeholder management and influencing leadership
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