Director, Transformation Architect

Director, Transformation Architect Job Description Summary

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you.

Company will not sponsor visas for this position.

The Director, Transformation Architect is a strategic leader who helps bring Novartis's Future Go To Market  Transformation to life by guiding meaningful organizational, cultural, and behavioral change. This role blends deep change management expertise with a human‑centered approach to ensure new ways of working are not only thoughtfully designed, but fully embraced and sustained. Partnering across functions and levels, the Transformation Architect builds strong coalitions and shared ownership to evolve how the organization operates - shifting from internally driven priorities to models grounded in customer needs, field realities, and future commercial readiness.

By weaving together change strategy, cultural activation, and operational design, this leader embeds transformation into the fabric of the organization and delivers lasting, measurable impact.

• Design and guide practical frameworks, processes, and approaches that help the organization confidently bring evolving go to market models to life.
• Ensure operational foundations - such as governance, decision making, and capability development - are thoughtfully aligned, coordinated, and embedded into everyday ways of working.
• Champion mindsets and behaviors that strengthen customer centricity, agility, and shared enterprise accountability.
• Create and activate strategies that foster psychological safety, leadership engagement, and team resilience, enabling teams to adapt and thrive through change.
• Partner across the organization to support the adoption and integration of new practices, ensuring improvements are embraced and sustained over time.
• Establish meaningful feedback loops and leverage data driven insights to track progress, measure impact, and continuously refine transformation efforts.
• Collaborate closely with cross functional partners to drive alignment and cohesion across all transformation initiatives.
• Serve as a trusted advisor to senior leaders, helping them navigate complexity and support their teams through periods of growth and evolution.

• Bachelor's degree required from 4-year college or university.
• 10+ years' experience in organizational change management, cultural transformation, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
• Deep expertise in established change management methodologies (such as PROSCI, Kotter, or ADKAR), with the ability to thoughtfully adapt frameworks to fit real world business contexts.
• Proven experience leading both structural and cultural transformation within large, complex organizations.
• Strong facilitation, communication, and influence skills, with the ability to engage and inspire stakeholders at all levels and across functions.
• Demonstrated ability to balance long term transformation ambitions with disciplined, near term execution.
• Track record of fostering cultures grounded in agility, adaptability, and continuous improvement.
• Experience partnering closely with communications teams to drive, measure, and sustain adoption of transformation initiatives.

• Brings a strategic mindset grounded in operational rigor, with the ability to navigate ambiguity and bring clarity to complex challenges.
• Passionate about enabling enterprise transformation and shaping future ready engagement models that help teams and organizations thrive.

The salary for this position is expected to…